Event Operations Assistant Manager

Are you passionate about creating memorable events and delivering exceptional guest experiences

We are looking for an enthusiastic and organised Event Operations Assistant Manager to join our Food & Beverage team at Fairmont St Andrews.

From intimate private dinners and corporate conferences to spectacular celebrations and large-scale events no two days are quite the same. Working alongside our Event Operations Manager you will play a key role in bringing each event t0o life ensuring everything is beautifully prepared professionally delivered and exceeds our guests expectations.

This is a fantastic opportunity for someone with experience in hospitality or events who is ready to take the next step in their career and develop their leadership experience within a luxury five-star environment.

What youll be doing

• Support the Event Operations Manager with the day-to-day running of conferences banquets private dining and events across the resort.
• Take an active leadership role during events ensuring service is delivered smoothly professionally and to Fairmont standards.
• Lead motivate and support the Event Operations team helping to create a positive and engaging working environment.
• Ensure event spaces are set up accurately and on time in accordance with Banquet Event Orders (BEOs) and individual client requirements.
• Act as a key point of contact for clients and guests during events responding quickly to requests and ensuring expectations are met and exceeded.
• Work closely with our Events Planning Culinary Food & Beverage and Technical Services teams to ensure seamless event delivery.
• Coordinate the set-up service and clear-down of conferences banquets and private dining events.
• Ensure china glassware equipment and other operational supplies are available clean and maintained to the required standard.
• Assist with stock control monthly inventories and the ordering of operational equipment and supplies.
• Support the management of payroll and departmental costs helping the team operate efficiently and in line with budget.
• Ensure all areas are maintained to the highest standards of presentation cleanliness health and safety.
• Support the training and development of colleagues ensuring the team has the knowledge and confidence to deliver outstanding service.

Qualifications :

Who were looking for

You will be a confident and hands-on hospitality professional who enjoys being at the heart of the action. Youll have a natural ability to organise communicate and lead a team while remaining calm and solutions-focused in a busy events environment.

Ideally youll have:

• Previous experience within Events Banqueting or Food & Beverage operations.
• Supervisory or team-leading experience within hospitality.
• A genuine passion for delivering exceptional guest service.
• Strong organisation and attention to detail.
• Excellent communication and interpersonal skills.
• The confidence to lead a team and make decisions during busy events.
• The ability to work collaboratively across different departments.
• Flexibility to work a variety of shifts including evenings and weekends in line with our events calendar.

Additional Information :

• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events

Remote Work :

No

Employment Type :

Full-time