Estee Lauder Counter Manager Sephora White City
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Job Summary
The Estée Lauder Companies Inc. is one of the worlds leading manufacturers marketers and sellers of quality skin care makeup fragrance and hair care products and is a steward of luxury and prestige brands globally. The companys products are sold in approximately 150 countries and territories under brand names including: Estée Lauder Aramis Clinique Lab Series Origins MAC La Mer Bobbi Brown Cosmetics Aveda Jo Malone London Bumble and bumble Darphin Paris TOM FORD Smashbox AERIN Beauty Le Labo Editions de Parfums Frédéric Malle GLAMGLOW KILIAN PARIS Too Faced the DECIEM family of brands including The Ordinary and NIOD and BALMAIN Beauty.
We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead coach and develop our team of Sales Associates to achieve all sales customer service and operational targets.
Candidates should have proven supervisory coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing selfstarter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people we offer progressive career opportunities outstanding training and development and a competitive remuneration and benefits package.
Proven retail experience preferably within cosmetics
The ability to provide inspirational authentic and personalized customer service
Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
Retail operations experience including inventory management and cash reconciliation
Ability to work retail hours including days nights weekends and special events in a fastpaced work environment
Previous experience with retail pointofsale software
Proficient in Microsoft Office
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Estée Lauder is the flagship brand of The Estée Lauder Companies Inc. Founded by Mrs. Estée Lauder the brand today continues her legacy of creating the most innovative sophisticated high-performance skin care and makeup products and iconic fragrances all infused with a deep understanding of consumers needs and desires.
We are looking for a dynamic and inspirational Counter Manager to lead coach and develop our team of Beauty Advisors to achieve all sales customer service and operational targets. Candidates should have proven leadership coaching and business management skills gained in a fast paced retail environment.
You will have accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting impactful instore events exceptional customer relationship management and the leadership of a high performing team.
If you are an ambitious selfstarter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning consumer insights event management customer relationship management and front line marketing will provide you with the allround skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people we offer progressive career opportunities outstanding training and development and a competitive remuneration and benefits package.
You will have:
A passion and energy to provide inspirational authentic andpersonalisedcustomer service
An approachable friendly with a can-do attitude
Previous experience managing a large team beauty/fragrance experience is desirable
Confidence in speaking to customers get to know them and understand their needs to best cater to them
Flexible availability across days/hours. We wantall ofour team to have a good work-life balance please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country
Required Experience:
Manager
