Environmental Operations Service Manager
Job Summary
- The Service Manager Environmental Operations is a pivotal role responsible for leading and delivering high-quality frontline environmental services across the borough. This position ensures operational efficiency regulatory compliance and continuous service improvement while managing a large workforce. The role is crucial in maintaining high standards for residents businesses and stakeholders providing strategic and operational leadership in a 24-hour service environment.
- Manage a large operational workforce (up to 150 staff) through Supervisors and Assistant Managers.
- Ensure compliance with health & safety regulations service standards and contractual requirements.
- Monitor and drive service performance against KPIs implementing improvements where necessary.
- Identify and resolve service issues promptly ensuring sustainable solutions.
- Manage budgets resources and operational planning effectively.
- Deliver continuous service improvement and operational efficiencies.
- Essential Experience Required
- Proven experience managing large teams within environmental services waste management or a related operational environment.
- Strong track record of delivering high-quality customer-focused public services.
- Experience managing budgets and driving cost-effective operational performance.
- Proven experience managing large teams within environmental services waste management or a related operational environment.
- Essential Qualifications Required
- Full UK driving licence.
- Relevant management-level experience in environmental or waste services.
- Strong leadership and people management skills.
- Excellent communication and stakeholder engagement abilities.
- Full UK driving licence.
- Location: Hackney London.
- Rate: 31.19 42.03 per hour (Umbrella).
- Contract: Full-time Shift-based (including evenings nights & weekends).
- We work on a bi-weekly schedule.
Required Skills:
The Service Manager Environmental Operations is responsible for leading and delivering high-quality frontline environmental services across the borough. This role ensures operational efficiency regulatory compliance and continuous service improvement while managing a large workforce and maintaining high standards for residents businesses and stakeholders
Required Education:
The Service Manager Environmental Operations is responsible for leading and delivering high-quality frontline environmental services across the borough. This role ensures operational efficiency regulatory compliance and continuous service improvement while managing a large workforce and maintaining high standards for residents businesses and stakeholders