Endpoint Management Specialist

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Job Description:

*This is a Hybrid role - candidate will be required to be in the office 1-2 days per week located in Hillview House Belfast*

What Were Looking For

• Proven experience in a similar endpoint management or EUC role ideally within a large complex enterprise environment
• Strong hands-on experience with Altiris Intune and/or SCCM (Altiris experience is highly desirable)
• Solid understanding of Windows endpoint environments and device lifecycle management
• Strong technical troubleshooting and root-cause analysis skills
• A good working knowledge of TCP/IP networking including VLANs proxies firewalls and subnets
• Experience working on organised project activity alongside BAU support
• Clear and confident written and verbal communication skills
• Comfortable working collaboratively across technical and service teams

Youll be responsible for the support maintenance and continuous improvement of endpoint management platforms that manage circa 100000 end-user devices ensuring stability security and compliance across the environment. This is a hands-on technical role ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.

What Youll Be Doing

• Supporting and maintaining enterprise endpoint management platforms including Symantec CMS (Altiris) Microsoft Intune and Microsoft Configuration Manager (SCCM)
• Owning the Windows device lifecycle from build and configuration through to patching upgrades and retirement
• Acting as a technical escalation point following structured fault resolution and incident processes
• Delivering software deployment endpoint security controls vulnerability remediation and patch compliance
• Supporting project and change delivery including platform upgrades and service improvements
• Identifying opportunities to standardise optimise and automate endpoint management processes
• Producing and maintaining technical documentation runbooks and knowledge articles
• Creating and executing system test plans to support change and release activity
• Collaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are met

Join Capita Where Innovation Meets Opportunity

Capita is a dynamic leader in consulting and digital services helping some of the UKs most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter more efficient solutions that make a real work spans diverse sectors - government healthcare education and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita youll be part of a collaborative forward-thinking team that values creativity growth and inclusion.

Were committed to your development and success providing opportunities to learn progress and shape better outcomes for customers and communities. If youre ready to make an impact and grow your career Capita is the place for you.Check out our website

Whats in it for you

• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• company matched pension life assurance 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more
• volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
• access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform
• opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career

Unlock Your Potential with Capita

At Capita your career can take you wherever your ambition leads. Youll become part of a diverse network of talented forward-thinking professionals working across a wide range of disciplines and sectors. Were committed to your growth offering endless opportunities to expand your skills explore new paths and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first always Fearless innovation Achieve together Everyone is valued

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email and well get back to you.For more information about equal opportunities and process adjustments please visit the Capita Careers website.

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