Employment Adviser Southampton

Employment Advisor - Restart 12 month FTC

Location

This is a 12 month Fixed Term Contract position in our busy Southampton office. The employee may be required to travel to other offices within such instances travel costs will be reimbursed by Palladium.

Primary Duties andresponsibilities:

Take responsibility and accountability for customers as assigned and work with them through to employment. This will include:

• Assessing each customers starting position to decide how to best meet their needs.
• Building rapport and a positive working relationship with each customer.
• Creating and following through withindividualised action plans ensuring appropriate and effective activity isundertaken by each customer
• Address each customers personal constraints to employment providing challenge advice and guidance where appropriate in order to develop their capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
• Identifystructure and recommend vacancy and training solutions working in close consultation with the team to meet the specific needs of customers and employers.
• Maintain accurate customer records to the required standard to ensure the customer journey is documented in accordance with quality and contractual requirements.
• Develop an understanding of specialist signposting services in the local area / region building knowledge in areas such as specific disabilities housing benefits etc.
• Meet personal performance targets Key Performance Indicators and all Quality and Compliance measures by delivering a high-quality employability service to customers.
• Develop relationships and networks with key stakeholders including employers Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.
  
  

About Palladium- Palladium is a global leader in the designdevelopment and delivery of Positive Impact the intentional creation ofenduring social and economic value. We work with governments businessesand investors to solve the worlds most pressing challenges. With a team ofmore than 3000 employees operating in 90 plus countries and a global networkof over 35000 experts we help improve economies societies and mostimportantly peoples lives.

Equity Diversity& Inclusion- Palladium is committed toembedding equity diversity and inclusion into everything we do. We welcomeapplications from all sections of society and actively encourage diversity todrive innovation creativity success and good practice. We positively welcomeand seek to ensure we achieve diversity in our workforce; and that all jobapplicants and employees receive equal and fair treatment regardless of theirbackground or personal characteristics. These include: (but are not limited to)socio-economic background age race gender identity and expression religionethnicity sexual orientation disability nationality veteran marital orIndigenous status.

As a Disability Confident employer we will ensure that a fair andproportionate number of disabled applicants that meet the minimum criteria forthis position will be offered an interview. Should you require any reasonableadjustments or accommodations to be made due to a disability or any othercircumstance please let us know.

Safeguarding- We define Safeguarding as the preventative action taken byPalladium to protect our people clients and the communities we work with fromharm. We are committed to ensuring that all children and adults who come intocontact with Palladium are treated with respect and are free from successful candidates will be subject to an enhanced selection processincluding safeguarding-focused interviews and a rigorous due diligence International Ltd. participates in theInter-Agency Misconduct Disclosure line with this Scheme we willrequest information from job applicants previous employers about any findingsof sexual exploitation sexual abuse and/or sexual harassment duringemployment or incidents under investigation when the applicant leftemployment. By submitting an application the job applicant confirms his/herunderstanding of these recruitment procedures

Palladium International is a Real Living Wage Employer.

Project Overview and Role:

SinceJune 2021 the Restart Scheme has helped thousands of individuals across thecountry back into the work. The Scheme is for individuals from all backgroundswho have been claiming Universal Credit for 6 months or more and offers 12months of tailored one-to-one support.

As anEmployment Advisor you will be the foundation of this support. You will guidethe customer through their time on the scheme making sure to promote andcelebrate positive change as well as have the confidence to challenge mindsetsand behaviours. The role will require you to build genuine workingrelationships with customers taking time to understand their situationidentify the barriers stopping them from achieving their potential and createstructured workplans to make sure the combined goal of gaining sustainableemployment is achieved.

As therole of Employment Advisor is target driven the ability to help customersachieve their goals with pace and urgency is essential. The role requiresstrong organisational skills to make sure customers are seen as much aspossible ensuring Key Performance Indicators are met within all compliancestandards so that customers receive the highest quality service.
You willbe responsible for your own performance but will have the support of a widerteam building relationships with our in-house Employment Facilitator andEmployment Solutions team as well as with our external partners all workingtogether to help customers achieve their goals.

As anEmployment Advisor you will be a real catalyst for change.

The salary range for this role is: 27976 to 29000 .

Required Experience:

Unclear Seniority