Employee Relations Manager

Employee Relations Manager

LIVE

What youwill do

The Employee Relations Manageris responsible forconducting HR investigations and providing practicalguidance and support to managers and employees across assigned countries within the EMEA region.

In their investigator role they conduct thorough impartial andtimelyinvestigations into potential breaches of HR policies including allegations of harassment discrimination retaliation misconduct or other inappropriatebehaviourinvolving employees across assigned countries within the EMEA region.

They also act as a trusted adviser to leaders on a broad range of employee relations matters including performance management probationbehaviourand capability issues disciplinary and grievance cases workplace adjustments / accommodations and conflict resolution. They provide practical advice and coaching topeopleleaders on the fair and consistent application of policies and procedures enabling them to manage employee issues confidently and appropriately.

The Employee Relations Manager reports to the Regional Employee Relations Lead. Employee Relations is aspecialisedHR function that partners closely with people leaders Compliance Legal (both in-house and external) and HR stakeholders to protect Amgens values support the fair consistent and compliant management of sensitive workplace matters in line with Amgens culture of respect and integrity.

The responsibilities of the role will include:

• Conduct thoroughtimelyand impartial HR investigations across assigned countries within the EMEA region involving employees at all levels of theorganisation. Maintain confidentiality and sensitivity to all issuesensuringinvestigations are objective and respectful.

• Prepare professional well-documented investigation records including investigation plans interview notes and summaries.

• Present investigation findings to HR colleagues Legal partners and business leaders clearlyconcisely and objectively.

• Develop andmaintainstrong relationships with key partners across assigned countries within the EMEA region.

• Provide people leaders with expert advice and practical guidance on employee relations matters including performance management probationbehaviouralconcerns disciplinary and grievance issues and conflict resolution.

• Partner with local HR Business Partners to provide counsel on complex employee relations issues and ensure consistency acrosscountries.

• Whereappropriateparticipatein formal performance disciplinary or termination discussions with employees and people leaders.

• Promote a positive and productive working environment by responding to employee concerns addressing issues proactively andadvisingleadership on best practices.

• Manage assigned employee relations cases from intake to closure recording case activity accurately within Amgens case management systems ensuring dataintegrityand contributing to regional reporting and insights.

• Support the Employee Relations Regional Lead with the implementation of the regional Employee Relations Centre of Excellence (COE) model across assigned countries within the EMEA region contributing to the alignment andstandardisationof ER processes and the continuous improvement of practices across the region.

• Collaborate with relevant HR Compliance and Learning and Development partners to design and deliver training on employee relations matters key HR policies and procedures and channels for raising workplace concerns including Speak Up.

• Use ER case data and insights toidentifyemerging trends risks and opportunities to strengthen workplace culture and manager capability.

WIN

What we expectofyou

Minimum requirements

• At least five years practical experience managing complex Employee Relations casework including direct experience conducting workplace investigations and advising managers on sensitive workplace matters.

• Strong understanding of European employment laws and related HR practices with awareness of employment frameworks across assigned countries within the EMEA region.

• Excellent written and verbal communication and presentation skills.

• Proven ability to interpret and apply company policy investigation procedures and regulatory requirements fairly and consistently.

• Fluency in English both written and spoken is required.

Preferred requirements

• Bachelors degree or equivalent qualification in Human Resources Employment LawBusinessora relatedfield is desirable.

• Experience of engaging withworkscouncils unions and other employee representativebodies.

• Strong analytical problem-solving collaboration and project-management skills.

• Ability to manage multiple cases and projects and toprioritiseeffectively whilemaintainingattention to detail.

• Capacity toidentifypotential HR Compliance or Legal risks within complex casework and escalate appropriately.

• Skilled at managing difficult conversations and conducting objective non-confrontational interviews while handling sensitive matters with fairness empathy and professionalism anddemonstratingresilience and composure under pressure.

• Demonstrated ability to exercise sound judgementoperateindependently andmaintainconfidentiality.

• Ability to influence and coach people leaders to build capability and manage employee issues effectively.

• Experience working across different countries and cultures preferably within a regional or multinational environment with a commitment to understanding local employment practices and cultural norms.

• Demonstrated change agility and experience supporting process improvement or COEstandardisationinitiatives.

• Additional language fluency including French German Arabic Spanish or Italian is desirable.

THRIVE

What you can expectofus

As we work to develop treatments that take care of others we also care deeply for our teammates well-being and growth.

• Vast opportunities to learn develop and move up and across our global organization.

• Diverse and inclusive community of belonging where colleagues are empowered to bring ideas to the table take risks and act.

• Generous AMGEN Total Rewards Plan comprising healthcare finance wealth and career benefits.

• Flexible work arrangements.

APPLY NOW

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EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.