Employee Relations Administrator

This vacancy is open to employees of Isle of Wight NHS Trust & Portsmouth Hospital University NHS Trust only

NHS Band 3 Salary:  25760 - 27476 per annum

Hours per Week:  37.5 full time

Contract Type:  Permanent

Location Base: Portsmouth Hospitals University NHS Trust Corporate Hub Block 4000 Lakeside North Harbour Western Road Cosham Portsmouth PO6 3EN

Are you an organised administrator looking to make a meaningful impact across two distinct NHS Trusts We are recruiting an Employee Relations Administrator to support our Single Corporate Service delivering comprehensive high-quality support across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. 

As the first point of contact for employee relations enquiries you will play a central role in triaging queries coordinating casework managing formal hearing arrangements and maintaining accurate records to keep our people-focused service running seamlessly. 

Key Responsibilities 

First Line Support: Manage the Employee Relations shared inbox and phone lines. Respond to routine enquiries provide initial guidance on ER processes and escalate complex issues appropriately. 

Casework & Hearing Coordination: Arrange investigation meetings and formal hearings manage complex diaries book rooms assemble electronic hearing packs and liaise with staff managers and trade union representatives. 

Formal Minute-Taking: Support complex HR investigations by taking precise minutes during meetings agreeing drafts with senior colleagues and sharing finalized copies with witnesses. 

Data Management & Reporting: Maintain ER trackers databases and HR systems. Produce regular and ad hoc management information reports on casework sickness absence and grievances to aid strategic decision-making. 

Policy & General Administration: Assist with updating HR policies forms and procedures alongside routine administrative tasks (filing correspondence and record archiving). 

For full job details and person specification please refer to enclosed job description.

Qualifications :

• NVQ Level 3 in Business Admin Human Resources Customer Service or equivalent experience. 

• Good standard of general education including GCSE (or equivalent) English and Mathematics. 

• CIPD Foundation Certificate or a willingness to work towards it. 

Experience 

• Proven experience in an administrative or customer-focused role ideally within Human Resources Employee Relations the NHS or another large complex organisation. 

• Demonstrated experience managing shared inboxes diary management organising meetings and taking accurate formal minutes. 

• Experience maintaining accurate records handling highly confidential/sensitive data and producing management information dashboards or spreadsheets. 

• Hands-on experience using HR Information Systems (such as ESR Allocate Trac or equivalent). 

Skills Knowledge & Attributes 

• Advanced proficiency in Microsoft Office applications (Word Excel Outlook Teams) with competence in Excel for tracker maintenance and reporting. 

• Exceptional verbal and written communication skills with an ability to interact sensitively professionally and tactfully with diverse stakeholders. 

• Excellent organizational skills precision and high attention to detail with the ability to work independently prioritize competing demands and meet tight deadlines. 

• Solid understanding of data protection confidentiality information governance requirements and structured record management. 

• Knowledge of Employee Relations processes procedures NHS Terms and Conditions and workforce metrics (or the ability to quickly develop this knowledge). 

Additional Information :

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery access to our free Beach Hut for those long summer days our on-site Wellness Centre including a gym and a swimming pool access to our fantastic staff networks including LGBTQ Race Equality and DisAbility and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education opinions culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status colour religion disability sexual orientation and beliefs. 

For more information please see our People and OD Strategy 2026

Remote Work :

No

Employment Type :

Full-time