EMEA Strategy & Operations, ProServe Strategy & Operations

At AWS Professional Services (ProServe) we are building a worldwide team of technical cloud computing architects to work on enterprise customer engagements around the world and helping our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business we are looking for an exceptional Field Strategy & Operations (FSO) leader for the Europe Middle East and Africa (EMEA) business with strong advisory operational business partnering collaboration and communication skills. This individual will manage a team of EMEA FSO leaders and will be accountable for multiple key business processes to ensure a great experience for customers high productivity of all consultants and efficient execution of business operations and strategy.

Ideal location is London but other EMEA hub locations will be considered.







Key job responsibilities
- People Management: Ensure our EMEA Field Strategy & Operations team is staffed with exceptional talent and that they are coached and developed for professional success.
- Opportunity Pipeline and Revenue Management: Deliver pipeline and revenue forecasting reviews to ensure efficient execution in the sales cycle. Scale processes and reporting for continued simplification.
- Business Planning: Provide business analytics and insights that influences strategy/tactics/behavior. Establish and lead meeting cadences to drive short and long term business planning. Deliver a planning process focusing on operating models and establishing the right experiments to address long term opportunities and challenges.
- Scale & Simplify Operations: Develop and implement mechanisms to drive continuous improvements across the business with an emphasis on process automation/elimination and AI toolings.
- Collaborate with cross-functional teams including Sales Delivery and Finance to ensure all methodologies policies and procedures are scaling to meet the needs of the business.
- Lead initiatives across ProServe Strategy & Operations and contribute to ProServe scale globally.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led interest groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- Experience in senior leadership work in sales operations sales strategy finance business development or other related fields
- Experience in leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale multi-geographical high-tech sales organization
- Experience hiring and leading a high-performance team

- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience in business-process design
- Experience rapidly growing an organization and attracting hiring and maintaining top talent
- Experience working within a high-growth technology company

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.