Email Marketing Executive

• We break new ground. Youll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
• We get stuck in together. Genuine collaboration across all departments. Your ideas matter here regardless of your role or how long youve been with us.
• We stay curious. Continuous learning is essential. Youll have dedicated time and budget for development working alongside industry experts who are genuinely invested in your success.
• We own it. Full accountability and autonomy over your work means youll build client relationships see real-world impact and be recognised when you go the extra mile.

What youll be doing

• Campaign Delivery: Build test and deploy end-to-end email campaigns across client accounts primarily utilising DotDigital and Hubspot.
• Automation & Journeys: Set up manage and continuously optimise automated programs and behavioral customer journeys.
• Audience Segmentation: Analyse and segment audiences to ensure highly targeted messaging reaches the correct customer at the optimal time.
• Insights & Reporting: Compile and present regular performance reports translating data into clear actionable insights for clients.
• Client Collaboration: Support and actively contribute to client calls and meetings building strong trusted working relationships.
• Cross-Agency Teamwork: Collaborate with the wider agency on creative briefs asset requirements and multi-channel campaign planning.
• Continuous Innovation: Stay curious about email marketing best practices changing deliverability landscape and evolving CRM trends.

What experience you need to be successful

• Industry Experience: Hands-on experience in email marketing or CRM ideally developed within a fast-paced agency environment.
• Platform Confidence: Proven experience using DotDigital with the ability to work independently within the platform.
• End-to-End Execution: Demonstrated success managing campaigns from initial build and QA testing to deployment and final analysis.
• Attention to Detail: An analytical eye for spotting errors and maintaining a high standard of quality control before hitting send.
• Communication Skills: Clear confident communication style with comfort participating in client-facing calls and presentations.
• Organisation: Strong organisational skills with the ability to manage multiple account schedules and deadlines simultaneously.

• Experience with additional automation platforms like HubSpot Mailchimp or Salesforce Marketing Cloud.
• A basic understanding of HTML/CSS for email customisation.
• Familiarity with lifecycle marketing customer loyalty strategy or consumer-facing (B2C) brands.

Whats in it for you