Elite School in Richmond Seeking Experienced IT Technician

Job Title: IT Technician
Location: Richmond South West London
Salary: Dependent on experience
Contract Type: Full-time Permanent
Start Date: ASAP

An elite and forward-thinking school in Richmond is seeking an experienced IT Technician to join its established technical support team.

The successful candidate will provide hands-on support to staff and pupils while helping maintain the schools IT infrastructure classroom technology and devices.

• Providing first-line technical support.

• Troubleshooting hardware and software issues.

• Supporting staff and pupils with technical problems.

• Setting up laptops computers and classroom devices.

• Maintaining interactive displays and AV equipment.

• Installing software and system updates.

• Supporting user accounts and access issues.

• Maintaining printers and peripheral equipment.

• Logging and monitoring support requests.

• Maintaining accurate equipment records.

• Preparing technology for lessons and events.

• Escalating complex technical issues where appropriate.

• Previous experience working as an IT Technician within a school or educational setting is essential.

• Strong hardware and software troubleshooting skills.

• Previous experience supporting staff and pupils.

• Good understanding of educational IT environments.

• Excellent communication skills.

• Patient and professional approach.

• Ability to work independently.

• Enhanced DBS or willingness to obtain one.

If you have previous school-based IT Technician experience submit an up-to-date CV outlining your technical background and previous educational-sector responsibilities.