eDiscovery Project Manager
Department:
Job Summary
Overview
The Project Manager role is responsible for high level management delegation and execution of day-to-day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexities. The incumbent will collaborate with attorneys paralegals IT personnel and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. Project Managers must also mentor train and delegate as necessary to ensure client expectations are met and their experience with Consilio is valued.
Our goals are to ensure the highest client experience to ensure that we grow and evolve the business through our service. The ideal candidate is an experienced influencer and communicator a Project Manager who thrives in a fast-paced environment where communication agility and flexibility are critically important. Our colleagues are our most marketable resource and as a project manager we are also agents for change to build a strong following and exude credibility. The candidate must be a progressive and critical thinker highly productive and efficient in a pressured environment.
This is a hybrid role based in our London office.
Responsibilities
Provide end-to-end oversight of discovery matters and serving as primary client point of contact
Provide expertise and consultative advice regarding data collections processing review workflows analytics and production/export deliverables
Manage projects for local and global clients
Create and maintain project schedules including defining activities sequence dependencies work effort duration and associated resource requirements
Develop and manage relationships with external and internal teams
Define communicate implement and monitor quality standards on all project deliverables
Provide timely communications on all activities to clients
Serve as an expert on Consilios Ai review platforms and proprietary offerings
Forecast track and manage project budgets and invoices
Successfully oversee multiple concurrent projects
Generate and distribute reporting metrics for processed requests and KPIs on a regular basis
Drive Service delivery and client focused success across departments
Develop strong client relationships through collaborative consultative service
Partner with other internal teams to create best practices and workflows to improve client experience
Contribute and participate in conjunction with our sales organisation business development activities with existing and new clients such as sales presentations QBRs or other account-level meetings and/or reporting to build relationships with client contacts.
Mentor and guide junior members of a portfolio team to ensure a successful relationship with both the client and the Project Management team.
Qualifications
BA/BS degree or experience within the litigation support / legal industry
Experience as an Influencer
Experience as a Project Manager
Demonstrable working knowledge of the Relativity platform
Willingness to travel for client and team activities
Demonstrated experience managing multiple concurrent projects involving cross-functional teams within budgetary and schedule constraints including project work and resources globally
Demonstrated ability to manage client expectations and maintain client satisfaction
A proactive approach to problem-solving and the ability to anticipate client needs
The ability to confront unexpected problems quickly and effectively
Strong teamwork communication (written and oral) client management and interpersonal skills
Demonstrated ability to manage project teams including teams of supporting project managers
Fluency in English
Desirable fluency in another European language
Core Competencies (based on Consilios Values)
Be flexible and embrace change;
Take ownership for providing outstanding service;
Value and respect the contributions of others building trust and relationships with stakeholders;
Take initiative act with urgency be accountable and demonstrate unwavering commitment to do the right thing
Recognize develop and celebrate individual and team successes;
Utilize communication best practices and active listening techniques to meet stated needs
Lead with conviction.
Consilio LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.
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Required Experience:
IC
About Company
Over 4500 legal professionals at your service. LOD supports in-house clients across Australia, Asia, UAE, UK & Europe and USA with flexible legal resourcing and tech.