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E-commerce Annotation Specialist
Job Location:
Monthly Salary:
Posted:
19 August 2026 (7 hours ago)
Posted:
Application Deadline:
16 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey.
Position: Shopify Shop App Agent Annotator
Type: Contract
Compensation: $40$50/hour
Location: Remote
Commitment: 5 hours/week
Role Responsibilities
- Evaluate full shopper-agent conversations including tool calls and their outcomes.
- Identify the specific turn that received a thumbs-down from the shopper.
- Classify the issue with a primary domain tag and a specific secondary tag.
- Write concise comments explaining the shoppers intent the agents actions and the rationale for the tags.
- Work independently and asynchronously to maintain consistency in tagging across conversations.
Qualifications
Must-Have
- Rule discipline to apply a fixed taxonomy consistently.
- Comfort reading structured traces to understand agent actions.
- Restraint under ambiguity to use the unknown label appropriately.
- Clear concise written English for explaining labeling decisions.
Preferred
- Consumer e-commerce fluency in orders tracking and platform responsibilities.
- Prior annotation labelling or model-evaluation work with a defined rubric.
- Experience with the Shop app or other AI shopping assistants.
- Familiarity with customer-support operations and escalation paths.
Application Process (Takes 2030 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information please check:
- For any help or support reach out to:
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
