Dynamics 365 CRM Omnichannel Technical Consultant Developer
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Job Summary
Job Description
Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) Outside IR35 450-475 per day Fully Remote 6 Months initial contract
A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre) please apply.
Skills Required:
- Proven Dynamics 365 Customer Service & Omnichannel expertise Customer Service Workspace case management SLAs unified routing and digital channels (chat email voice).
- Strong Dynamics 365 CE development skills hands-on C#/.NET plugins JavaScript customisations integrations and solution delivery.
- Power Platform experience Power Apps and Power Automate
- Azure integration capability experience with Azure Functions Logic Apps APIs and integration design.
- Contact centre/telephony knowledge understanding of agent capacity work classification routing models and omnichannel customer engagement solutions.
Key points:
- Greenfield long running project 6-month extendable contract
- Outside IR35
- Fully remote (London office unlikely to need to attend more than once per 6 months)
- You may need to pass BPSS level during onboarding
- 2-4 week notice period to start
If you are a skilled D365 CRM Technical Consultant and want to work Outside IR35 Fully Remote (UK based and clearable to BPSS security level) please apply.
Required Experience:
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About Company
Talent Locker offer IT Recruitment Services and Workplace Recruitment Services, placing quality candidates in all change-related roles, across the UK.
