Duty Worker
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Job Summary
Are you looking for an opportunity to start your career supporting vulnerable adults
We have multipleopportunities forDuty Workers to join two of our fantastic can develop valuable skills and experience while playing a key role in providing support to St Mungos clients.
Where will you be working
- Adamson Road(NW3) -Adamson Road is a 24-hour supported living service that provides a safe and supportive environment for 21 single homeless adults aged 25 and over with mental health support needs. Our aim is to empower residents to develop the skills confidence and independence needed to successfully sustain their tenancy and thrive within the community.
- Court Gardens / BarnSbury Road (NW7) - Court Gardens and Barnsbury Road are high-needs supported accommodation services commissioned by Islington Council. Court Gardens provides accommodation and support for up to 12 adult men while Barnsbury Road supports up to 21 adults in mixed-gender accommodation. The primary support need across both services is mental health although many clients also experience additional challenges including substance misuse and physical health conditions. Both services operate 24 hours a day seven days a week providing round-the-clock support to promote wellbeing support recovery and help clients develop the skills required to live independently.
A role as a Duty Worker isa greatopportunityto develop your skills in supporting service users with multiple or complex needs including in substance use and mental health. Our aim is to support people who have recently been sleeping rough or who may be experiencing long term homelessness and work with them to develop the skillsnetworksand confidence to live independently in the community.
Inthese rolesyou willjointly manage the safe day to day running of the project withother members of the team andprovide basic support and advice to clients.
Applicants will be considered for all roles as part of the recruitment process but may state preference in a particular serviceif invited to interview.
About you
These arefantastic rolesfor people looking to develop a career in the sector;a number ofcurrent Managers started their career as Duty will have:
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Some experience of dealing directly with the public and/or clients or customers in a busy service environment andgood communicationskills.
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Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
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A genuine interest in helping vulnerable people to make positive changes in their life and the willingness to develop these valuable skills.
St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the Apply Now Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form please click on thedocument availabletab at the top of the advert page on our website.
Closing date: 10amon21st Aug 2026
Interview and assessmentson:2nd Sept 2026
Please note -We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early application is advised.
This role isnoteligible for visa sponsorship. Applicants must have right to work in the UK for the duration of employment.
Successful candidates willbe requiredto provide evidence of their right to work in the UKin accordance withthe Immigration Asylum and Nationality Act 2006.
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.
What We Offer
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more Click here to visit our Equity Diversity & Inclusion page.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years service.
- Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
- Financial wellbeing platform offering loans advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym retail food & drink travel electricals and more.
Want to find out more Want to find out moreClick here to visit our Work For Us page.
At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Documents
Required Experience:
IC
About Company
St Mungo's is a leading UK homelessness charity supporting over 3,150 people every night. Help us end homelessness and rebuild lives.
