Duty Manager

Were looking for an experienced Duty Manager to join Belfasts busiest bar The Dirty Onion!

Located in the Cathedral Quarter in Belfasts oldest building the Dirty Onion is open 7 days a week with live music and great craic!

This is a full-time role which requires flexibility to work evenings and weekends.

Were looking for a confident customer-focused individual with management experience at a similar level in a fast-paced city centre bar who can lead motivate and inspire a team. Youll be outgoing professional and passionate about connecting with people while being driven to hit targets.

We open 7 days a week and the successful candidate should be open to working weekends and evenings we are a bar after all folks! A creative flair is a big plus whether thats delivering events collaborating with local musicians and artists or bringing fresh ideas to boost revenue and enhance the overall experience.

What youll do:

Reporting into the Assistant General Manager and General Manager youll take responsibility for the smooth day-to-day running of the bar leading shifts motivating the team and ensuring exceptional customer service at all times. Youll be hands-on organised and confident managing busy services and smoothy executed events.

Key responsibilities include:

• Leading and supervising service team during busy shifts
• Upholding exceptional customer-service standards and complaint handling
• Overseeing opening and closing procedures including cash-ups and security protocols
• Managing stock control orders and deliveries
• Maintaining high standards of cleanliness and adherence to health and safety procedures
• Supporting the training and development of service staff

What were looking for:

• Minimum 12 years experience in a similar-level management role within a high-volume bar or late-night venue
• Proven ability to lead from the front and inspire a team during busy services
• Strong understanding of bar operations including keg management and stock rotation
• Experience managing labour costs and driving team productivity
• Confident handling cash tills and end-of-day financial reconciliation
• Excellent conflict resolution skills and the ability to manage challenging situations calmly and professionally
• Well-presented professional and customer-focused
• Reliable punctual and able to manage time effectively
• Flexibility to work late nights weekends and peak trading periods

The Dirty Onion offers staff:

• Company discount offering 20% off food in various outlets including Bullitt Hotel Little Wing Pizzeria Ragin Ramen Yardbird The National and The Cloth Ear.
• Up to 29 days annual holiday allowance
• Structured learning and development plans through our online CPL training programme.
• Diverse training opportunities including NVQs WSET First Aid Mental Health Awareness etc.
• Team bonding events such as our summer BBQ Winter Raffle seasonal parties trips and award ceremonies.

The Company reserves the right to apply enhanced shortlist criteria.
The Dirty Onion is part of the Beannchor Group and is an equal opportunities employer.

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