Duty Airport Manager London

• Lead airport operations at one of Qantas most important international gateways
• Manage complex operational challenges while leading and developing high-performing teams
• Full time permanent position based at Heathrow London

Our offshore ports each have a personality of their own. When youre part of the offshore Qantas family you might be physically apart but youre still a close part of our team.

As Duty Airport Manager London you will lead the day-to-day airport operation ensuring the safe efficient and customer-focused delivery of international flight operations. You will provide leadership to frontline teams manage operational disruption and drive performance outcomes across safety customer experience on-time performance and financial objectives.

This role is responsible for managing airport operations through the optimisation of safety customer service delivery operational performance and financial controls. You will provide effective leadership across the London operation including after-hours responsibility for Qantas operations in a complex and highly regulated environment.

Working at one of Qantas most significant international ports you will engage with a broad range of airport government security and airline stakeholders while ensuring operational excellence across all aspects of airport performance.

 This role operates in a 24/7 airport environment and requires flexibility to support operational requirements including shift work weekends public holidays and after-hours operational accountability as required.

What youll bring to the role:

• Operational management experience within aviation or a similarly complex safety-critical industry.
• Highly developed people leadership skills including performance management coaching mentoring and team development.
• Strong customer focus with the ability to build and maintain effective relationships.
• Exceptional stakeholder management and influencing skills.
• Strong analytical and problem-solving capabilities with a proven ability to deliver results in time-critical environments.
• Excellent written and verbal communication skills.
• Commercial acumen with experience managing operational costs and budgets.
• Demonstrated ability to drive performance against key operational and commercial KPIs.
• Proven experience leading change and implementing continuous improvement initiatives.
• Demonstrated commitment to workplace health safety and compliance.
• Ability to perform effectively in a fast-paced constantly changing operational environment.
• High standard of personal presentation and professional conduct. 

Why Qantas  

Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

Qantas offers great benefits that extend well beyond travel  

• Love to travel Enjoy heavily discounted air travel from the UK to Australia within Australia and across the globe for you and your family or friends as well as exclusive deals on accommodation and holidays. 
• Well support your wellbeing:  Youll have access to our Employee Assistance Programme (EAP) providing free and confidential support guidance and counselling services.  Youll be eligible for private medical insurance providing access to prompt diagnosis and treatment through an extensive network of healthcare specialists and facilities.  In addition our health cash plan helps reimburse the cost of everyday healthcare expenses such as eye tests dental check ups and other health-related services.
• Want to develop your skills Weve got you covered. Youll be supported from day 1 with on the job training and coaching and weve got great learning and development opportunities available including our online learning hub Academy Q. While you may start in this role weve got a track record of supporting our people to take their career in any number of different directions. 

Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race colour religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. 

If youre ready to step into a culture that will challenge and excite you submit an application and lets explore how we go places together. 

Please note we will only consider applicants that currently have full work rights for the United Kingdom. 

Applications close: Thursday 6 August 2026.

Remote Work :

No

Employment Type :

Full-time