Director, SMB Sales (London, United Kingdom)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web Figma helps entire product teams brainstorm create test and ship better designs together. From great products to long-lasting companies we believe that nothing great is made alone - come make with us!

Figma is looking for a Director SMB Sales (EMEA) to join our growing Global Commercial organization. As Director of SMB Sales EMEA youll lead a team of frontline managers and Account Executives responsible for helping growing businesses adopt Figmas Organization and Enterprise plans. Reporting to the VP of Commercial Sales youll play a critical role in scaling a high-volume specialized sales motion while partnering closely with leaders across the Americas and JAPAC to drive consistency share best practices and evolve how we serve SMB customers globally. This is an opportunity to shape the next chapter of one of Figmas fastest-growing businesses leading a talented team while influencing strategy across Sales Marketing Operations Enablement and Product. At Figma we value leaders who think creatively challenge the status quo and build teams that consistently raise the bar for customer experience and business impact.

This is a full time role that can be held from one of our EMEA hubs.

What youll do at Figma:

• Lead develop and inspire a team of frontline managers and Account Executives building a high-performing culture focused on coaching accountability and customer impact.
• Scale the EMEA SMB business by driving operational excellence across forecasting pipeline management inspection and execution against revenue goals.
• Partner with SMB leaders across the Americas and JAPAC to build a globally consistent sales motion sharing best practices and raising execution standards across regions.
• Recruit hire and develop exceptional sales leaders while building a strong internal pipeline of future Mid-Market leaders and second-line managers.
• Coach managers through forecast reviews pipeline inspections deal strategy call coaching and performance management to improve both team execution and customer outcomes.
• Use data to identify opportunities test new strategies and continuously improve the SMB sales motion including territory design pipeline generation productivity and conversion.
• Partner closely with Operations Enablement Marketing Solutions Consulting Customer Experience and Product to influence the evolution of the SMB business and improve how we serve customers globally.
• Serve as an executive sponsor for strategic customer opportunities while representing the voice of EMEA in the continued evolution of Figmas global SMB strategy.

Wed love to hear from you if you have:

• 8 years of experience leading SaaS sales organizations including at least 4 years in sales management. Youve managed frontline leaders and spent at least 2 years in a second-line leadership role.
• Youve led distributed sales teams across multiple countries and understand the differences between EMEA markets. Comfortable balancing long-term strategy with the realities of day-to-day execution.
• Built and scaled teams of Sales Managers and Account Executives in a high-growth company. Ideally you also have experience with SMB or Commercial SaaS sales particularly in a product-led growth business.
• You know how to coach leaders develop talent and create inclusive teams that perform consistently. Youve exceeded revenue targets while improving forecasting and building dependable sales processes.
• Confident using data to make decisions and have worked closely with Marketing Operations Enablement Product and other go-to-market teams.

• Experience using or working with Figma or other UX/UI experience
• Additional European language fluency (e.g. French German Spanish)
• Experience with Command of the Message or MEDDIC/MEDDICC sales methodology
• Background scaling teams across multiple EMEA markets simultaneously

At Figma one of our values is Grow as you go. We believe in hiring smart curious people who are excited to learn and develop their skills. If youre excited about this role but your past experience doesnt align perfectly with the points outlined in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.