Director, Proposal Management

Summary of Responsibilities:

Strategic Vision:

• Creates initiates and is accountable for the strategic vision for the Proposal Management department including key stakeholders within or external to Enterprise Client Solutions.

• Establishes current and future departmental organizational structure in support of and in alignment with the larger commercial organization including development retention and succession planning for managers and employees.

• Provides guidance and oversight for process improvement opportunities applies analytical tools to process issues and is accountable for team process improvements removing obstacles through influence when needed.

• Advocate communicate and support the team across the enterprise to achieve a positive department reputation as well as support an effective and efficient working environment.

• Supports business growth by generating and leading innovative processes strategic thinking setting effective priorities promoting a culture of continuous improvement and increased internal and external customer satisfaction and identifying potential efficiencies.

Leadership:

• Accountable for the development of a department training strategy (including new hires as well as continuous education).

• Supports team leaders and managers in the effective execution of their leadership and management responsibilities including coaching and development (could include performance evaluation activities career development for staff training etc.).

• Define global reporting requirements around performance metrics with support of department head and in collaboration with peers.

• Ensures effective business continuity (i.e. problem-solving against market concerns resourcing issues etc.).

• Actively builds and maintains relationships with key stakeholders across the Business Unit (BU) and enterprise acting as principal BU point-of-contact (POC) for other Commercial leaders Operational leadership and Executive Management (i.e. VP GM President).

• Provides solution-oriented approaches to address departmental issues.

• Reviews analyzes and interprets departmental/commercial reports.

Management:

• Addresses departmental issues/team performance with a proactive strategic approach and an appropriate sense of urgency.

• Provides guidance and oversight for development and consistent implementation of global policies procedures and SOPs (developing and implementing when necessary).

• Performs timely and accurate data entry into departmental and/or corporate databases/systems as required.

• Accountable for timely and accurate data entry by team.

• Accountable for timely delivery of assigned opportunities across team.

• Executes defined reporting requirements around performance metrics ensuring departmental productivity targets are met.

• Provides guidance and support to team when analyzing and resolving issues surrounding new/complex enquiries.

• Directs/facilitates negotiations with internal clients in partnership with Senior Management Sales etc

• Actively develops and manages department budget with support of department head as needed.

• Acts as back-up to departmental head as required.

• Completes other appropriate duties as assigned by the manager which require similar skills in accordance with business needs and common sense.

• Supports a global team based in one or more regions.

• All other duties as needed or assigned.

• People Responsibilities: 1-10 Direct Reports (BU dependent) 1-150 Indirect Reports (BU dependent).

Qualifications (Minimum Required):

• Bachelors degree in a scientific business or related field (or equivalent work experience).

• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.

Experience (Minimum Required):

• Extensive experience within in a CRO or pharmaceutical environment along with supervisory experience.

• Demonstrated ability to plan multi-task prioritize and lead a team.

• Track record of building successful teams.

• Proven track record in effective operations and/or commercial department management and leadership.

• Ability to communicate appropriately and effectively with clients and senior management.

• Ability to build relationships in support of successful outcomes.

• Ability to communicate appropriately and effectively with internal stakeholders clients and executive management.

• Ability to negotiate at all levels of an organization with internal and external clients towards a win-win solution.

• Demonstrated strength in conflict resolution.

• Shown focus on continuous improvement.

• Demonstrated positive approach to change management with proven competency at being a supportive and effective change agent.

• Ability to maintain confidentiality of employee data and information during interaction with staff at all levels.

Physical Demands/Work Environment:

• Flexibility to participate in meetings across various time zones outside core working hours.

• Occasionally working extended hours in order to adhere to client deliverable timelines.

• Travel Required 30-40% of time with up to 40% requiring an overnight stay. Travel is primarily to Training meetings other Fortrea offices client meetings commercial meetings.

Learn more about our EEO & Accommodations request here.