Director of Engineering

is the leading AI incident response platform relied on by some of the best engineering teams in the world when things go wrong.

Since launching in 2021 weve helped over 2000 companies including OpenAI Netflix and Airbnb run more than 1 million incidents.

The stakes are real the talent is insane and somehow its a genuinely lovely place to work. We all pull our weight go the extra mile and put in the bit of magic most companies dont have time for all while having fun and never taking ourselves too seriously.

Weve raised $96 million from Index Ventures Insight Partners and Point Nine and were growing fast. Theres never been a better time to join.

Right now the ceiling on how fast can scale isnt ambition or demand its whether Infrastructure Security and IT can keep up; this role exists to close that gap.

Youll own the reliability scale cost and security of the infrastructure that runs . Customers open this infrastructure at 3am when something in their own product breaks. Youre not just running infra and security youre running the thing some of the best engineering teams in the world rely on when their product is down.

TechOps sits inside the same remit. Youll work closely with security to keep every business system and integration safe. Security and IT posture matter here because customers check them closely before they trust us with their incidents.

Day to day youll partner with Product Development and pretty much every function in the business and if infrastructure or security breaks it breaks for everyone.

Youll also be working on the frontier of new technology. Investigations our AI product runs multi-agent analysis across logs deployments and historical incidents to find root cause in minutes. That runs on infrastructure that needs to scale fast and stay locked down since it handles some of our customers most sensitive operational data. Scaling and securing that will be one of the first things you own.

This role doesnt exist yet at so youll be the one shaping it.

• You came up through infrastructure and found your calling in security. You can talk scaling reliability and cost but security is where you specialise.

• On a bad day youre the one unblocking coordination in the middle of an outage or a security incident.

• Youve built a team or function close to scratch at a company our size and spent time somewhere much bigger too. You know what mature looks like and how to get there without just copying it.

• You enjoy working out how to stop an adversary before they cause damage.

• Youre comfortable owning ambiguity. This role doesnt exist yet and youd rather shape it than be handed a finished job spec.

• You think in systems not silos. Infrastructure security and IT are one problem to you not three.

• You can go deep with engineers on architecture and explain to a non-technical exec why it matters.

We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

• Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.

• Competitive annual leave. Showing up at your best requires switching off and we make sure you have time to do that.

• First Friday of every month off. Yes seriously.

• Enhanced pension. We put real money in because future-you deserves better than an afterthought.

• Meaningful equity. Were rapidly scaling and everyone who helps shape the outcome should share in it.

• Unlimited AI spend. For everyone not just engineers. Were all-in on AI across the company and we expect you to be too.

• Generous parental leave. The early days with a new baby matter more than anything were doing here and we want you to be present for them.

• Two budgets that have your back. 1000 to invest in your setup 500 a year to invest in yourself.

Required Experience:

Director