Director, IT Core Infrastructure

Why Sony Interactive Entertainment

Sony Interactive Entertainment isnt just the Best Place to Play its also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation were part of a proud legacy of innovation and excellence. SIE is a dynamic technology company delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand a name synonymous with entertainment excellence and creativity.

Director IT Core Infrastructure

The Director Core Infrastructure is responsible for leading the strategy delivery and operations of SIEs foundational infrastructure services including internal networks and client access core network connectivity across physical sites on-premise infrastructure and enterprise endpoint management across mobile Linux Windows and Mac platforms.

Reporting to the Senior Director of IT this role directs a broad globally distributed organization through multiple managers and is accountable for the performance security scalability reliability and resilience of Core Infrastructure services. The Director will translate enterprise strategy into a cohesive infrastructure roadmap ensuring resilient secure and high-performing platforms that enable business operations and employee productivity worldwide.

This leader will operate across organizational boundaries balancing operational excellence with long-term transformation while driving standardization modernization automation and a product-oriented approach to infrastructure services. The Director will partner with business engineering product and technology leaders to ensure infrastructure capabilities support business priorities employee productivity and digital transformation initiatives.

Key Responsibilities

Functional Leadership & Accountability

• Direct and develop multiple infrastructure domains through subordinate managers including:
• Internal network and client access services (Wi-Fi VPN remote access)
• Core network and site connectivity (WAN data center interconnects)
• On-premise infrastructure (DNS compute storage platforms)
• Endpoint and client management (mobile Linux Windows Mac)
• Hold end-to-end accountability for service performance including availability reliability security resilience and user experience.
• Make final decisions on operational priorities tradeoffs and execution across the Core Infrastructure portfolio.

Infrastructure Strategy & Roadmap

• Define and execute a clear Core Infrastructure strategy aligned to enterprise architecture and business priorities.
• Develop and maintain multi-year roadmaps for network infrastructure and endpoint services balancing modernization cost and risk.
• Drive standardization and simplification across environments reducing complexity and improving scalability.
• Drive adoption of automation infrastructure-as-code observability and AI-enabled operational practices to improve scalability reliability and operational efficiency.
• Partner with security cloud and application teams to ensure integrated future-ready infrastructure solutions.
• Influence enterprise technology strategy through collaboration with Architecture Information Security Workplace Technology Cloud Platforms and business leadership teams.

Service Delivery & Operational Excellence

• Establish and enforce operational frameworks for service management incident response change control and lifecycle management.
• Ensure infrastructure services meet or exceed SLAs service-level objectives (SLOs) performance targets security requirements and resilience objectives.
• Drive continuous improvement in reliability observability automation and operational efficiency.
• Ensure compliance with global regulatory data privacy security business continuity and disaster recovery requirements.

Stakeholder Engagement & Cross-Functional Leadership

• Serve as a trusted advisor to senior technology and business leaders on infrastructure strategy risks and investments.
• Collaborate with internal and external stakeholders to align priorities manage dependencies and deliver outcomes.
• Communicate complex technical topics clearly to executive audiences influencing decisions and direction.
• Lead cross-functional initiatives that span infrastructure security cloud and enterprise platforms.

People Leadership & Organizational Development

• Lead coach and develop a global organization of managers and senior engineers.
• Build a high-performing culture centered on accountability ownership and continuous improvement.
• Ensure the organization has the right skills and structure to support current operations and future transformation.
• Build and develop a high-performing leadership team through succession planning talent development coaching and organizational design.
• Act as a mentor and leader within the broader organization contributing to talent development and succession planning.

Financial & Resource Management

• Own budget forecasting and resource allocation across Core Infrastructure services.
• Own operating and capital budget planning balancing service quality risk management and cost efficiency while driving measurable return on infrastructure investments.
• Drive cost optimization while maintaining service quality and resilience.
• Manage vendor relationships and strategic partners ensuring performance value alignment with business goals and access to innovation.

Governance Risk & Continuous Improvement

• Establish and enforce governance frameworks standards and policies across infrastructure domains.
• Identify and mitigate risks related to availability security scalability and resilience.
• Drive continuous improvement initiatives across tools processes and service delivery models.
• Contribute to broader infrastructure and enterprise operating model evolution.
• Establish and monitor service-level objectives (SLOs) availability targets and operational performance metrics to drive continuous improvement and accountability.

Qualifications

• 12 years of experience in infrastructure engineering networking or enterprise IT platforms.
• 5 years of experience managing managers and leading global distributed teams.
• Deep expertise across one or more core infrastructure domains (networking on-prem infrastructure endpoint management).
• Proven experience operating and evolving large-scale enterprise infrastructure environments.
• Strong understanding of infrastructure security resilience business continuity and operational best practices.
• Demonstrated ability to influence and align senior stakeholders in complex matrixed organizations.
• Experience building and executing strategic roadmaps and operating models.

Please note Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Noticefor more information about what personal information we collect how we use it who we share it with and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.