Digital Strategist

This is a client-facing role with daily client communication and frequent stakeholder presentations so the ability to build and maintain client relationships is crucial.

As a Digital Strategist at Brandwidth you will:

• Provide the strategic bridge between internal teams and clients including other clients 3rd party agencies and our other wholly owned digital agencies.

• Deliver a market-leading experience for the customer journey across the different digital channels.

• Interpret statistical information to advise strategically on UX and content improvements on client web/app platforms.

• Lead the strategy on client projects with the support of the Associate Strategist including supporting client communications.

• Oversee optimisation directives e.g. A/B testing programmes.

• Sell iterative research activities and champion a culture of continued learning and improvement.

• Establish credibility both internally and externally through your knowledge approach and professionalism.

You will bring:

• Minimum 4 years of full-time experience in digital marketing / digital strategy / UX/CX

• Experience of creating and directing multi-channel strategies for clients that encompass always-on content and communications.

• Strong relationship management organisational presentation and project management skills.

• Excellent interpersonal communication time management and influencing skills comfortable liaising directly with clients.

• Clear passion for digital technology and the use of strategy to guide digital transformation.

• Good understanding of customer journey optimisation across all digital channels.

• Experience of user research methodologies (interviews/focus groups/surveys/heatmapping) would be advantageous.

• Experience of predictive analytics including A/B testing and Multivariate Testing (MVT) would be advantageous.

• Knowledge of UX strategy best practice and implementation would also be advantageous.

And in return Brandwidth offers:

• Unlimited Holiday

• Flexible hybrid working

• EAP Service

• Annual bonus scheme

• Matched contribution Pension Plan to 8%

• Private Medical Insurance

• Life Assurance

• Enhanced Maternity & Paternity

• Season Ticket Loans and Cycle Scheme

• Mental Health Wellbeing Services

• Gym Membership discounts

• Perks Programme (inc. well-known energy retail and health)

Why Us

Brandwidth recognises that managing diversity is a continuous process of improvement and not a one-off initiative. Therefore we develop and review our diversity strategy on an annual basis to support the achievement of business goals including ways of addressing the diverse needs of our clients.

As a growing global company we focus on fairness and inclusion ensuring that merit competence and potential are the basis for all decisions about recruitment development and appraisals. Brandwidth takes pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce.