Digital Solutions Engineer
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Job Summary
Are you passionate about using technology automation and AI to create new possibilities improve services and accelerate organisational change
Career Connect is looking for an ambitious and creative Digital Solutions Engineer to help deliver the next phase of our Digital Transformation 2.0 programme. This is an exciting opportunity to play a key role in turning strategic ambitions into practical solutions that improve customer experience simplify processes connect systems and create capacity for future growth.
Over recent years Career Connect has invested significantly in its digital foundations including CRM Microsoft 365 Power Platform and a growing portfolio of digital services. The next phase of our transformation journey is focused on maximising the value of those investments by accelerating innovation increasing automation improving integration between systems and developing more connected digital experiences that enhance outcomes for customers colleagues and partners.
This role is not about maintaining business-as-usual systems or providing day-to-day IT support. It is about delivering change. Working as part of the Digital Transformation & Innovation Team you will help move ideas from concept to reality by developing digital solutions integrations automations AI-enabled workflows and prototypes that support organisational priorities and create measurable value.
You will work closely with colleagues across Digital & IT Data & Insight operational teams and the Innovation Lab to identify opportunities test new ideas and implement practical solutions. Whether improving customer journeys reducing administrative burden developing automation introducing AI-enabled services or helping bring new digital products to life you will play a key role in helping Career Connect increase the pace of transformation and innovation.
This role is part of a test-and-learn investment through Digital Transformation 2.0 and offers a unique opportunity to help shape the future of how Career Connect uses technology data automation and AI to improve impact support growth and deliver excellent services.
Why Join Us
At Career Connect youll be joining a charity that is ambitious about innovation growth and digital transformation.
Youll have the opportunity to:
- Help shape the future of digital services and customer experience.
- Work on exciting projects involving automation AI integration and innovation.
- Support the development of new digital products and service improvements.
- Collaborate with colleagues across the organisation to bring ideas to life.
- Play a key role in helping Career Connect become a more connected agile and digitally enabled organisation.
- Make a real difference to the lives of the people and communities we support.
Most importantly youll be joining at a time when Career Connect is investing in the future. This role offers the opportunity to help define that future by developing digital solutions that improve efficiency enhance services and support sustainable organisational growth.
Closing Date for applications is25-Sep-2026
Interviews are expected to take place TBC viaMS Teams
For an informal chat about this vacancy please contact
This vacancy is fixed term for a period of18 Months
Its an exciting time to join Career Connect. Over the last year weve made a positive impact to the lives of more than 90000 people across the country.
Our vision is for a society where every individual realises their full potential. Our mission is to drive social mobility by enabling more people to access and succeed in education training and employment.
We work in schools in the community and right across the criminal justice sector delivering impartial person-centred careers and transition support that changes lives. We also train those who work in advice and guidance roles helping them to help others.
Were continuing to increase our impact and reach changing even more peoples futures for the better. We take an innovative approach to the services we provide and were passionate about using feedback from those we support to shape what we do.
Our research amplifies the voices of those we support and helps inform positive change - for all our futures.
The Benefits
Flexi time
Perkbox (Multiple benefits)
Cyclescheme and
Car Lease scheme
Holiday Purchase Scheme
Flu Jabs/Glasses
Employee Assistance Programme
Generous Sick Pay
Staff Development
Placeholder title
- Amnah
- Careers Adviser
Im proud to work for a charity that cares so much for the people it employs and supports
- Sean
- Team Manager
Great opportunities for training ongoing development and internal progression.
- Jenny
- Careers Adviser
I have great colleagues and flexible hours that fit around my own family.
We are committed to safeguarding young people and vulnerable adults and expect our staff to share this commitment. All applicants are subject to DBS and staff who work in custody also have a prison clearance process.
We promote equality and diversity across all that we do and welcome applicants from all backgrounds. Part-time workers are always welcome. Inclusion and diversity are a significant feature of our charitys values cutting across everything that we do.
As a Disability Confident Leader we are keen to hear from applicants with disabilities. Around a quarter of our workforce have a disability. Please let us know if you need any reasonable adjustments in the recruitment process.
We are proud to be recognised as an Investor in Diversity and one of the Top 10 Most Inclusive Workplaces with the National Centre for Diversity.
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Required Experience:
IC
