Digital Skills Volunteer

Join us as a Digital Skills Volunteer and make a real this rewarding role youll support our staff and volunteers to build confidence using everyday digital tools like Microsoft Teams Word and Excel providing friendly one-to-one guidance and troubleshooting. With flexible 3 to 4 hour shifts full training and expenses covered this is a fantastic opportunity to develop your own skills while empowering others in a supportive hospice environment. If youre patient approachable and passionate about helping people grow their digital confidence wed love to hear from you.

What Youll Be Doing

Youll provide:

• One-to-one support for staff or volunteers helping them build confidence using Office 365 applications.
• In-person guidance and troubleshooting to resolve issues and answer digital skills queries.
• A welcoming and inclusive learning environment where individuals feel comfortable asking questions and developing new skills.
• Collaborative support alongside the Learning & Organisational Development team using digital training to boost creativity and help colleagues work more efficiently and effectively.

Who Were Looking For

Wed love to hear from you if you:

• Demonstrate a good working knowledge of Microsoft Teams Word Excel and other Office applications.
• Communicate clearly and build strong relationships with the ability to explain complex information in a friendly and accessible way.
• Show patience and curiosity when supporting individuals who may be less confident with technology.
• Bring a passion for learning and a genuine desire to help others develop their digital skills.
• Offer experience in teaching coaching or mentoring. This is beneficial but not essential.

Can offer one morning or afternoon per week (a few hours still make a big difference!)

Whats in It for You

• The opportunity to develop and learn within a professional team
• The chance to make a meaningful impact while developing your own skills
• Full training to refresh or enhance your knowledge and keep everyone safe
• Full travel expenses paid or reimbursed
• A supportive environment where your contribution is truly valued

What You Can Expect from Us

As a volunteer you can expect:

• To be treated fairly and equitably in line with hospice values
• A clear understanding of your role and responsibilities
• Appropriate training tailored to your role
• Ongoing support and guidance
• The resources and equipment needed to carry out your role
• A safe environment that respects health and safety

What We Ask in Return

We ask our volunteers to:

• Reflect the values goals and standards of Ashgate Hospice
• Place patient care at the centre of everything you do
• Follow our Health and Safety Policy Volunteer Policy Code of Behaviour and Volunteer Handbook
• Participate in relevant training and development
• Seek support when needed
• Carry out duties professionally and safely

Join us and help support those who support others.

Important Information

Volunteers must be aged 16 or over

• All volunteers are required to complete:
  • Volunteer Statutory Training (3 hours)
  • Ashgate Hospice Volunteer Induction (3 hours)
• Local role-specific training will be provided
• Confidentiality around patient and hospice information is essential
• This role will require a standardDBS to be completed

Interested

Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge skills and experience you can bring.

To find out more about this role please email:

For general volunteering enquiries:

Or visit:
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