Digital Product Manager Billing & Payments (Hybrid)

Key responsibilities:

• Define and evolve the product vision strategy and roadmap for a technical product or platform within Billing and Payments.

• Own product outcomes byestablishingsuccess measures tracking performance and using data to inform prioritization and strategic tradeoffs.

• Lead discovery framing and test-and-learn activities tovalidatecustomer business and operational assumptions before scaling solutions.

• Partner deeply with engineering to shape platform direction evaluate architectural and operational tradeoffs and prioritize work across features defects resiliency and technical debt.

• Translate complex business and customer problems into well-sequenced product investments with clear value dependencies and measurable outcomes.

• Represent the voice of the customer user and enterprise by combining customer insight market context operational signals and internal stakeholder needs.

• Drive alignment across business technology design and operational partners to deliver high-impact solutions and ensure successful adoption.

• Manage and prioritize the backlog to support iterative delivery while preserving focus on strategic outcomes rather than output alone.

• Author refine test and accept stories as needed to enable effective execution by the product team.

• Communicate product direction tradeoffs progress and outcomes clearly to stakeholders and leadership.

Essential Skills:

• All applicants must demonstrate they have the legal right to work for employment at Allstate.

• A minimum of4 years of product management experience leading technical products platforms APIs services data products or developer experiences.

• Strong experience in billing payments or adjacent financial platforms preferably within insurance or another highly regulated financial environment.

• Demonstrated ability to partner closely with engineering and architecture teams on systems thinking service design integration patterns data flows reliability and scalability.

• Proventrack recordof defining strategy and using metrics to drive prioritization decision-making and measurable outcomes.

• Experience leading discovery and experimentation tovalidateassumptions and improve product direction.

Desirable Skills:

• Experience withcustomerfacing financial flows where accuracy auditability resiliency and operational excellence are critical.

• Experience using analytics automation or AI/ML in pragmatic product use cases such as anomaly detection operational efficiency explainability or decision support.

• Experience working across multiple teams or products in a complex enterprise platform environment.

Supervisory Responsibilities:

• This role does not have direct people-managementresponsibilities butenjoys the highest level of ownership and autonomy.