Digital Product Engineer

First Line Software works with some of the worlds top businesses and organizations in industries like healthcare data engineering warehouse automation retail digitalization mobile app development and e-commerce. Our projects are as varied as our people and our people are as talented as they come. We prefer working as a transparent and supportive team who shares our knowledge as well as our success.

Lets see what we can create together!

Our client is rebuilding its guest-facing digital estate on a modern microservices architecture moving away from a fragmented collection of out-of-the-box portals toward a purpose-built digital platform that delivers personalised seamless guest experiences across discovery booking pre-stay and in-stay touchpoints. As a Digital Product Engineer youll build the digital products guests and staff use every day working on a React/ front-end and a back-end of independently 8 / Core microservices hosted on AWS.

• Build and maintain guest-facing features in React and search the booking funnel conversion optimisation and promotional campaign delivery in partnership with commercial and marketing teams
• Deliver logged-in guest journeys on the guest portal including pre-stay upsell activity booking and in-stay engagement
• Contribute to loyalty platform features enrolment flows member personalisation and loyalty mechanics
• Design and 8 / Core microservices REST APIs domain logic and integrations with core booking CMS and contact-center systems
• Deploy and operate microservices on AWS using Lambda and ECS/Fargate choosing the right hosting model per service
• Implement event-driven communication between services using AWS SQS SNS and EventBridge
• Design RESTful APIs to agreed standards including OpenAPI specifications versioning and documentation
• Write unit integration and end-to-end tests and ship through CI/CD (GitHub Actions)
• Participate in code reviews with nearshore engineering partners and take ownership of your services in production including incident response

• 2 years of software engineering experience spanning front-end and back-end development
• Hands-on production experience with React and App Router server components SSR/SSG
• Hands-on production experience (Core/.NET 5) and C#; .NET 8 / Core strongly preferred
• TypeScript across the stack
• Demonstrable experience building and deploying microservices on AWS (Lambda and/or ECS/Fargate)
• Experience with RESTful API design in a microservices architecture
• Experience working in agile sprint teams ideally alongside nearshore or offshore engineering partners
• Consumer-facing product experience eCommerce hospitality travel or retail preferred
• English language proficiency for technical documentation and team communication

Nice to have:

• Experience integrating LLMs or conversational AI (OpenAI API or equivalent)
• WhatsApp Business API or Amazon Connect experience
• Familiarity with hospitality CRS/PMS systems

• Our modern stack projects are the right mix of exciting and challenging
• Gain access to our diverse range of training programs courses and certifications
• Choose your work style this role is hybrid with 3 days a week in the office
• Enhance your language skills with our corporate English classes
• Work from anywhere and explore the world with our Workation program