Digital Product Designer

Location: Hybrid - 3 days at VHQ Crawley

Hours:Full Time 37.5 hours per week. Monday to Friday

Contract Type:Permanent

Salary:Competitive

Closing Date: 6^th August 2026

We review applications on a rolling basis and may close the advert early if we receive a high volume of applications.

At Virgin Atlantic Airways we believe that everyone can take on the world and its our vision to become the most loved travel company. As we embark on this next exciting stage of our journey were harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

In a nutshell

Were looking for aDigital Product Designerto join our in-house Digital Design team.

The Digital Product Designers play a vital role in the design development and performance of the Virgin Atlantic portfolio of digital products. As part of a multi-disciplined design team they contribute at each stage of the digital design process: concepting researching prototyping testing and finally delivering high-fidelity visual designs whilst working collaboratively with our in-house Digital Development & Delivery team on their implementation.

Digital Product Designers are champions of both the brand and the user working to an overall annual product vision including contributing to the businesss long-term vision for the digital experience and quarterly planning cycles of agile delivery.

The Digital Product Designers will work collaboratively with both product and creative designers in the broader Creative team to jointly share learning push standards and seek innovation ensuing the brand identity is flawlessly implemented and user experiences are seamless from touchpoint to touchpoint.

Day to day

Some of your key responsibilities as our Digital Product Designer will be:

Design and deliver product roadmap

• Deliver the Virgin Atlantic digital roadmap through design strategy and execution working to shared goals within a matrixed approach in collaboration with Digital Development & Delivery

Concept new products and solutions

• Help the business solve new problems following best practice in design thinking to create innovative solutions to user needs

Brand-building through design

• Work with the Creative Team as a whole to play an influential role in brand identity visual design and implementation of the brand narrative

Lead on user and brand experience

• Deliver a step change in the user experience of Virgin Atlantic digital products championing the user and the brand within scrum teams and with wider business stakeholders for instance in sprint reviews.
• Design interactions that put usability first to create frictionless pleasurable and unique experiences
• Accessible design by default abiding to WCAG2.2AA

Develop and embed new processes

• Support the wider design team in developing better processes and establishing digital design practice across Virgin Atlantic. Work with Product Owners to ensure that products are conceived and designed in the right way

About You

Wed love for our successful Digital Product Designer to demonstrate the following:

• Solid experience in digital product design with a strong portfolio showcasing UX/UI work.
• Proficiency in design tools primarily Figma.
• Strong understanding of mobile and responsive design principles.
• Experience conducting user research and usability testing to inform design decisions.
• Familiarity with design systems and their application across digital touchpoints.
• Ability to collaborate effectively with cross-functional teams.
• Strong problem-solving skills with a user-centred design approach.
• Hands-on with AI tools and curious about where AI can take us

If this sounds like you and you would like to unlock your potential with us we would love to hear from you!

Be yourself Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. Thats why were proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world - no matter your age gender gender identity gender expression ethnicity sexual orientation disabilities religion or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you we encourage you to let us know if youd like a little extra help with your application or if you have any individual requirements at any stage along your recruitment journey. We are here to support you so please reach out to our team()feeling confident that weve got your individual considerations covered.

Our recipe for Leadership

At Virgin Atlantic our leaders empower teams to thrive through collaboration innovation and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn moreClick here