Digital Document and Storage Officer

We are seeking a motivated and organised individual to join our Digital Document & Storage Team supporting the Councils digital transformation and information management services.

As a Digital Document & Storage Officer you will be responsible for the accurate digitisation indexing and management of electronic records within the Councils Electronic Document Records Management Systems (EDRMS). You will support the operation of the Councils Digital Mail Centre processing incoming mail and ensuring documents are securely stored accessible and managed in line with legislative and information governance requirements.

The role also supports the Councils digital archiving service transforming historical paper records into accessible electronic documents through the accurate scanning indexing and management of archived information in line with records management and information governance requirements.

The successful candidate will have excellent organisational skills strong attention to detail and the ability to manage competing priorities while delivering a high-quality customer-focused service. Experience of document management records administration or working within an electronic document management environment would be advantageous.

This is an excellent opportunity to join a multi-skilled team that plays a vital role in ensuring Council information is managed securely efficiently and effectively.

This position will be subject to a basic criminal record disclosure check.

This role is contracted at 37 hours per week worked Monday to Friday. Flexible working hours may be available subject to service needs. Due to the nature of the role which includes the handling processing and digitisation of physical documents and incoming mail the role is office based.

To be successful in this role you will have excellent organisational skills and a high level of attention to detail with the ability to work accurately when processing and managing large volumes of information. You will be able to prioritise your workload effectively manage competing demands and consistently meet deadlines while maintaining high standards of quality and customer service.

You will have experience of working with electronic records document management systems or administrative processes together with strong IT skills and confidence in using digital systems to manage information and maintain accurate records. Experience of document scanning digital archiving records management or mail processing would be advantageous.

You will be a proactive and reliable team member who can work collaboratively with colleagues across the organisation communicate effectively with a range of stakeholders and respond positively to changing priorities. A commitment to information security confidentiality data protection and continuous improvement is essential.

Most importantly you will take pride in your work and be committed to delivering an efficient accurate and customer-focused service that supports the Councils digital transformation and information management objectives.

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.

The full role profile is attached here.