Digital Content Manager 9 Month FTC Maternity Cover
Job Summary
AboutCharlotte Tilbury Beauty
Founded in 2013 byworldrenownedmakeup artist and beauty entrepreneur Charlotte TilburyCBE Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone everywhere to look and feel like the most confident version of themselves. With oureasytouseeasytochooseeasytogifticonswevebecome one of the mosttalkedaboutbeauty brands on the planet - and the magic is only growing.
Todaywerea global beauty phenomenon scaling at record speed across 50 markets with over 3000 Dream Team members bringing the Tilbury magic to life every single day. Across the world our Retail Teams and Magic Offices workhandinhandto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europeto the energy of the Americas the vibrant beauty hubs of the Middle East and thefastgrowinginnovation centres across APAC. Every region brings its own sparklecultureand community creating the unmistakable magic of Team Tilbury.
by creativityinnovationandindustryleadingtech. And as we continue to break records across countrieschannelsand categorieswerelooking for extraordinary talent to join us.About the role
The Website and App Content Managerleadsthe end-to-end management of website and app content overseeing a team responsible for delivering engaging high-performing digital experiences across global markets. This role combines cross functional collaboration leadership creativity and operational excellence to drive impactful campaigns seamless customer journeys and continuous optimisation across all digital touchpoints.
Reporting to the Head of Digital Content this role works to enhance the customers digital experience with Charlotte Tilbury while leading a high-performing content team in a fast-paced innovative environment.
As a Website and App Content Manager you will
Lead and manage the website and app content team providing guidance support and development opportunities
- Run theend-to-endprocess for all website and app content from ideation briefingapprovaland builds collaborating cross-functionally to drive operational excellence
- Ensure all website and app content globally (homepages PDPs PLP story pages) is aligned with the trade and marketing strategies and priorities - balancing BAU activity product and digital campaigns and localisation nuances
- Collaborate with CX team to determine onsite and in app customer journeys delivering Figma flows for content and creative teams to follow when briefing and building
- Responsible for approving all website and app assets before delivery and all builds before go live
- Monitor and analyse the performance of digital content across site and app using data-driven insights to proactively optimise live and future content
- Partner with Product and Engineering teams to deliver new and evolve existing functionality leading a team that brief build and publish across the website and app
- Liaise with external vendors to optimise the use of their tools and ensure appropriate allocation of budget for each
- Key stakeholder within digital to plan and deliver the digital 360 content calendar and NPD campaigns leading on the website and app ideation and retrospective analysis
Who you will work with
Reporting to the Head of Digital Content and working with the CGTO team
About You
- Minimum 6 years of experience managing digital content across e-commerce websites and apps
- Experience partnering with technology and CX teams with a track record of delivering innovative digital solutions and improving customer journeys
- Strong understanding of CMS platforms (Contentful experience highly desirable)
- Comfortable working in a fast-paced continually adapting environment with multiple moving projects and targets
- Ability to prioritise tasks forward think and manage own time is imperative
- Thinks both highly creatively and commercially with an innovative flare
- Highly organised with attention to detail and strong project management skills
- Genuine patient malleable enthusiastic and positive attitude
- Experience managing a multi-skilled team
- Eager to learn and values continued self-development and the development of others
Charlotte Tilbury is afastpaced dynamic andeverevolvingenvironment where agility ambition and a passion for excellence help our teams thrive. We look for people who want to grow innovate and be part of a truly global #DreamTeam.
While we outline the experience and skills we believe set candidates up for successtheyrea guide - not a barrier. If you candemonstratethe capabilities needed for the rolewedlove to hear from you whether you havemore or less experiencethan listed.
Why join us
- Be a part ofthis valuesdriven high growth magical journey with an ultimate vision to empower everyone everywhere to be the best version of themselves
- Werea hybrid model with flexibility allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with anadditionalday to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits includingMedicash Employee Assist Programs and regular socialconnectswith colleagues
- Bring your furry friend to work with you on ourallocateddog friendly days and spaces
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty our mission is to empower everyone everywhere to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds cultures identities and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities our customers our colleaguesand every candidate who takes part in our recruitment process.
If you need support or would like to apply through an alternative method please contact us at
Want a closer look at life at Charlotte Tilbury Beauty Follow ourLinkedIn page!Forupdates stories andbehindthescenesmoments.
Required Experience:
Manager
About Company
OUR STORY With over 27 MAGICAL years in the beauty industry, Charlotte Tilbury MBE - the world’s No1 makeup artist - launched her ICONIC beauty company in September 2013 to record-breaking results and critical acclaim. The success since has been truly phenomenal. The award-winning col ... View more