Digital Analytics Specialist
Job Summary
What Youll Do
Analytics & Tracking Ownership
- Own and manage Google Tag Manager (GTM) including marketing tags custom events and tracking enhancements.
- Manage GA4 implementations across multiple brands hotels and F&B outlets ensuring best practice configuration and data integrity.
- Manage custom events implement tracking updates and run tracking tests to support new features campaigns and platform updates.
- Continuously identify opportunities to enhance tracking and data collection to enable advanced analytics AI-driven insights and predictive reporting.
Tracking Standards & Best Practice (Product Engineering Partnership)
- Work closely with our Product and Engineering teams (website booking engine and app) to establish consistent scalable ways of tracking user behaviour and conversion performance.
- Define and maintain a best-practice approach to custom event tracking ensuring measurement reflects evolving platform needs and industry standards.
- Support the delivery of new digital experiences by ensuring tracking requirements are embedded early in the development lifecycle (from specification through QA and release).
- Design tracking frameworks that support AI-powered analysis automation and future machine learning use cases.
Data Consistency Governance & Automation
- Maintain consistent default channel groupings UTM structures and tracking standards across all digital touchpoints.
- Act as the guardian of analytics documentation ensuring clarity and alignment across teams and paid media agencies.
- Develop and maintain automated data validation and quality monitoring processes to proactively identify tracking issues and anomalies.
- Champion the use of AI-assisted data governance to improve data quality documentation and operational efficiency.
Reporting Insights & AI Enablement
- Build maintain and enhance Looker Studio dashboards for stakeholders across Digital E-commerce Marketing Business Intelligence and Commercial teams.
- Work within our data team to define reporting dashboarding and data visualisation across Ennismores internal reporting tools.
- Help establish robust approaches to website revenue attribution including the measurement and reporting of e-commerce KPIs.
- Transform manual reporting processes into automated self-service dashboards and AI-assisted reporting solutions that reduce effort while improving speed and consistency.
- Develop intelligent monitoring and alerting capabilities to proactively identify performance changes anomalies and errors.
- Translate complex data into clear actionable recommendations that drive conversion optimisation customer experience and commercial growth.
Innovation & Continuous Improvement
- Stay up to date with emerging AI technologies analytics platforms and automation capabilities recommending and implementing solutions that improve efficiency and business insight.
- Evaluate new opportunities to apply predictive analytics and intelligent automation within the digital analytics ecosystem.
Collaboration & Agency Management
- Coordinate with digital paid media agencies to ensure accurate and consistent tracking across paid channels for both hotels and F&B outlets.
- Partner with internal Digital E-commerce Brand Product and Engineering teams to align tracking with business objectives.
- Work collaboratively with Business Intelligence and Data teams to identify opportunities where AI and automation can enhance reporting and analytics across the organisation.
Qualifications :
What Were Looking For
- 3 years proven experience in digital analytics or a similar role.
- Strong hands-on experience with GA4 and Google Tag Manager from e-commerce funnel setup to creating containers from scratch.
- Experience working with Looker Studio (Data Studio) Tableau DOMO or similar data visualisation tools.
- Solid understanding of digital marketing tracking attribution and e-commerce measurement.
- Experience designing automated reporting solutions and reducing manual reporting through data visualisation scripting or workflow automation.
- Good understanding of analytics tools and how they can be applied to automate reporting accelerate analysis improve data quality and surface commercial insights.
- Experience using AI tools to improve productivity automate workflows generate insights and enhance reporting.
- An interest in predictive analytics anomaly detection and AI-driven monitoring with a curiosity to explore new technologies that improve decision-making.
- Confidence working with agencies and multiple stakeholders in a fast-paced environment.
- Strong analytical thinking commercial awareness and the ability to communicate insights clearly to technical and non-technical audiences.
- A detail-oriented mindset with a passion for data accuracy continuous improvement and leveraging AI to modernise analytics capabilities.
Additional Information :
Whats in it for you
- 25 days holiday (and bank holidays) pension and life insurance
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- Treat yourself with lots of retail & hospitality perks through our partners
- Excellent discounts across the entire Ennismore family for you and your nearest and dearest (even after you leave!)
- Extra time off to volunteer with one of our partner charities
- Cycle to work scheme
- Enhanced Family Leave
- Join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an
- environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences and building a portfolio of brands.
- Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)
- A competitive package and plenty of opportunity for development.
Remote Work :
No
Employment Type :
Full-time
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do – fostering authentic and meaningful connections, and c ... View more