Digital Analyst (Enterprise Systems)

To support the maintenance development configuration and optimisation of the Councils enterprise systems with a primary focus on iTrent and Business Objects. Working within a multi-disciplinary Digital team the postholder will ensure system security improve business processes provide technical support and deliver high-quality reporting and data analysis to support organisational objectives.

• Support the maintenance configuration development and optimisation of iTrent and associated enterprise systems.
  
• Create develop and schedule Business Objects reports of medium to high complexity.
  
• Perform data analysis validation and reconciliations using Business Objects Microsoft Excel and Google Sheets.
  
• Provide high-quality user support through the Halo CRM system resolving system issues and ensuring service standards are maintained.
  
• Assist with system upgrades testing configuration changes and ongoing system improvements.
  
• Work collaboratively with internal teams and external software vendors to improve integration and streamline HR and business processes.
  
• Maintain system security data integrity and compliance with organisational policies and procedures.
  
• Support Senior Digital Analysts with system administration and continuous improvement initiatives.
  

• Proven experience supporting configuring and developing iTrent software.
  
• Strong experience creating and maintaining Business Objects reports of medium to high complexity.
  
• Advanced proficiency in Microsoft Excel and/or Google Sheets including data analysis and reconciliation.
  
• Experience working within multi-disciplinary teams and collaborating effectively with internal stakeholders and external software vendors.
  
• Strong analytical and problem-solving skills with excellent attention to detail.
  
• Ability to manage competing priorities and deliver high-quality work within agreed timescales.
  
• Excellent communication and customer service skills.
  

• Location: London Borough of Hackney (Hybrid)
  
• Hours: Full time
  
• Pay: Bi-Weekly