Desktop Engineer Trainee

Our friendly Appleton site are now recruiting for a new Desktop Engineer Trainee to provide support to the Desktop Engineering Team within Fleet Department assisting with day-to-day operational activities to ensure that team objectives are consistently achieved.

You will develop and apply best working practices that contribute to the reduction of group-wide asset VORs while supporting the preparation of accurate timely and meaningful KPI reporting under the direction of senior team members.

This position is intended as a structured development role offering the opportunity to build relevant skills knowledge and experience with the potential to progress into a full Desktop Engineer role subject to demonstrated competency and performance.

Salary: Up to 31000 per annum DOE

Working hours: Monday-Friday 08:30-17:30

Key responsibilities:

• Supporting Desktop Engineers with day-to-day operational activities and administrative tasks.
• Assisting in the preparation of reports for senior management updates under the guidance of the DTE team.
• Maintaining weekly fleet KPI trackers including updating data and producing clear visual summaries.
• Updating daily VOR (Vehicle Off Road) reports with accurate and timely repair information.
• Acting as a first point of contact for transport teams regarding truck and trailer VOR enquiries.
• Following up with external vendors to obtain repair progress updates.
• Gathering and collating repair estimates for review by the DTE team.
• Assisting with the onboarding of new suppliers ensuring required documentation and information is captured.
• Supporting the coordination of asset repairs helping to track timelines and communicate expected completion dates.

Qualifications :

• Proactive and enthusiastic demonstrating a willingness to learn and a hands-on approach to tasks.
• Develop planning and organisational skills with the ability to manage priorities effectively under guidance.
• Work calmly under pressure seeking support when required and learning to manager competing demands.
• Open-minded and adaptable with the ability to think practically and contribute to solutions in a results-focussed environment.
• Able to identify escalate and accurately report issues and emerging trends to senior team members.
• Develop negotiation and influencing skills with the confidence to engage professionally with internal and external stakeholders.
• Clear and professional communicator both verbally and in writing with a willingness to build confidence through experience.
• Educated to GCSE or equivalent
• Previous experience in a similar role preferably within the logistics or transport industry.
• Self-motivated and proactive with a positive hands-on approach to work.
• Engineering and/or maintenance work is desirable.
• Proficient in Microsoft Office with demonstrated experience in preparing pivot tables and graphical reports.
• Hold a valid Category CE driving licence (desirable).
• Confident and professional telephone manner with the ability to communicate effectively with internal and external stakeholders.

Additional Information :

• Annual Leave  Holiday entitlement of 28 days inclusive of bank holidays
• Pension scheme  we want colleagues to enjoy a comfortable retirements so we offer a great contribution of 5% employee and 3% employer.
• Life Assurance -  x2 your salary.
• Wellness  Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year
• Eye Care Vouchers  We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition  We recognise that employees have gone the extra mile via Employee of the month and year special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

Remote Work :

No

Employment Type :

Full-time