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Designer
Job Location:
Job Location:
Nottingham - UK
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
19 September 2026 (21 hours ago)
Posted:
Application Deadline:
17 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role: UX Design Lead
Contract: 12-month fixed-term contract with potential extension to 24 months subject to programme scope.
Shift Pattern: Full time
Location: UK
Recruitment Partner: Matthew Nelligan
Join Boots and help shape the digital future of a brand that serves customers across retail and healthcare. Were looking for a hands-on UX Design Lead to independently own and deliver UX for a strategic transformation workstream. This is a senior highly autonomous role for someone who remains close to the work: defining the UX approach conducting research creating and validating solutions managing stakeholders and driving delivery across the full User-Centred Design (UCD) lifecycle.
This role is not a Product Designer Service Designer or UX Manager position. It is for a full-stack UX practitioner who can operate with minimal supervision lead through evidence and storytelling and influence senior stakeholders with confidence.
What youll do
What were looking for
What success looks like
If youre a senior UX practitioner who enjoys owning complex work making evidence-based decisions and delivering meaningful outcomes wed love to hear from you. Please apply with your CV and portfolio or case studies that demonstrate your approach and impact.
Where your brilliance can take you
At Boots we believe in your potential. You will have opportunities for career development and growth shaping the future of our digital products while being supported by a team that values your contributions.
Rewards designed for you
A bit about us
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon. Be brilliant with Boots.
Keywords
Own and deliver a UX workstream end to end from discovery through to implementation.
Conduct user research to uncover needs pain points and opportunities.
Define problems clearly and build an evidence base for decision-making.
Create journeys wireframes prototypes and other UX artefacts that solve customer and business problems.
Validate ideas through testing feedback and iteration.
Manage timelines risks dependencies and stakeholder expectations.
Communicate insights and recommendations clearly to technical and non-tecs
Contract: 12-month fixed-term contract with potential extension to 24 months subject to programme scope.
Shift Pattern: Full time
Location: UK
Recruitment Partner: Matthew Nelligan
Join Boots and help shape the digital future of a brand that serves customers across retail and healthcare. Were looking for a hands-on UX Design Lead to independently own and deliver UX for a strategic transformation workstream. This is a senior highly autonomous role for someone who remains close to the work: defining the UX approach conducting research creating and validating solutions managing stakeholders and driving delivery across the full User-Centred Design (UCD) lifecycle.
This role is not a Product Designer Service Designer or UX Manager position. It is for a full-stack UX practitioner who can operate with minimal supervision lead through evidence and storytelling and influence senior stakeholders with confidence.
What youll do
- Own and deliver a UX workstream end to end from discovery through to implementation.
- Conduct user research to uncover needs pain points and opportunities.
- Define problems clearly and build an evidence base for decision-making.
- Create journeys wireframes prototypes and other UX artefacts that solve customer and business problems.
- Validate ideas through testing feedback and iteration.
- Manage timelines risks dependencies and stakeholder expectations.
- Communicate insights and recommendations clearly to technical and non-technical audiences including senior leaders.
- Deliver high-quality UX outputs that balance user needs business goals technical feasibility and accessibility.
- Work within Boots UCD process and design system contributing to continuous improvement where appropriate.
What were looking for
- Significant experience delivering UX work across the full UCD lifecycle.
- A portfolio or case studies showing end-to-end ownership independent delivery and outcomes.
- Confidence working with ambiguity and shaping the UX plan yourself.
- Strong research insight and validation skills.
- Excellent presentation facilitation and storytelling ability.
- Experience designing accessible and inclusive experiences aligned to WCAG 2.2.
- Familiarity with Figma UserTesting Jira and agile / lean UX ways of working.
- Strong stakeholder management and influencing skills.
What success looks like
- User-centred solutions validated through research testing and customer insight.
- UX deliverables completed to agreed scope timelines and quality standards.
- Accessibility requirements met in line with WCAG 2.2.
- Positive stakeholder feedback and evidence of influencing product decisions.
- Successful ownership and delivery of a strategic UX workstream from discovery through implementation.
If youre a senior UX practitioner who enjoys owning complex work making evidence-based decisions and delivering meaningful outcomes wed love to hear from you. Please apply with your CV and portfolio or case studies that demonstrate your approach and impact.
Where your brilliance can take you
At Boots we believe in your potential. You will have opportunities for career development and growth shaping the future of our digital products while being supported by a team that values your contributions.
Rewards designed for you
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
A bit about us
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon. Be brilliant with Boots.
Keywords
Own and deliver a UX workstream end to end from discovery through to implementation.
Conduct user research to uncover needs pain points and opportunities.
Define problems clearly and build an evidence base for decision-making.
Create journeys wireframes prototypes and other UX artefacts that solve customer and business problems.
Validate ideas through testing feedback and iteration.
Manage timelines risks dependencies and stakeholder expectations.
Communicate insights and recommendations clearly to technical and non-tecs
Required Experience:
IC
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
