Delivery Manager | Defense & National Security Accounts | UK

Job Title - Delivery Manager Defense & National Security Accounts
Location -United Kingdom (London/ Derby / Bristol / Stevenage)

Experience
Several years of industry experience with significant experience delivering and managing large-scale Defense Aerospace National Security or Government IT programs.

Security Requirement
Mandatory: Active UK Security Clearance (SC) or eligibility to obtain and maintain SC clearance.

Role Overview
Infosys Engineering Services is seeking a highly experienced Delivery Manager to lead and oversee strategic Defense and National Security engagements across the UK market.
The successful candidate will be responsible for end-to-end program ownership engineering team management customer relationship management delivery governance commercial performance and growth of Infosys Defense portfolio. This role requires extensive experience managing complex Engineering and Digital services programs for Aerospace & Defense organizations prime contractors and government agencies while ensuring adherence to security compliance and contractual obligations.

Key Responsibilities

Delivery & Program Leadership

• Lead end-to-end delivery of UK Defense engineering programs and management of Engineering teams ensuring achievement of scope schedule quality cost and customer commitments.
• Lead a portfolio of UK Defense and National Security programs with full accountability for delivery operations financial performance and customer satisfaction.
• Manage multi-million-pound engagements involving application services digital transformation engineering services cloud cybersecurity data AI and managed services.
• Establish and execute program governance frameworks delivery plans risk mitigation strategies and reporting mechanisms.
• Ensure successful delivery of programs within agreed scope schedule quality security and budget parameters.

Client Relationship Management

• Act as the primary executive interface between Infosys and Defense customers.
• Build trusted relationships with client leadership teams program sponsors procurement teams and operational stakeholders.
• Drive customer satisfaction and identify opportunities for account expansion and strategic growth.

Portfolio & Governance Management

• Oversee program reviews steering committees executive dashboards and risk management forums.
• Ensure compliance with Defense-specific operational contractual regulatory and security requirements.
• Manage escalations and resolution of complex delivery issues.

Business Growth & Account Management

• Support Defense account growth strategies and revenue expansion initiatives.
• Develop a sustainable UK-based Defense engineering capability support proposals and solution development identify growth opportunities and strengthen organizational credibility within the UK Defense market.
• Collaborate with sales consulting and solution teams for new opportunities RFP responses renewals and contract extensions.
• Drive profitability resource optimization forecasting and margin improvement initiatives.

Leadership & People Management

• Lead geographically distributed delivery teams across the UK Europe and Global Delivery Centers.
• Build manage and mentor multidisciplinary teams covering design manufacturing engineering materials engineering lifing systems engineering digital engineering and application support.
• Mentor engineering/delivery leads program managers project managers architects.
• Build a high-performance culture focused on quality accountability innovation and client success.

Security & Compliance

• Ensure adherence to UK Defense security standards security classification and export control regulations information assurance requirements and customer policies.
• Work closely with client security teams and internal compliance functions.
• Manage delivery within secure environments and controlled programs.

Required Qualifications

• Minimum 10 years in program or delivery management roles.
• Demonstrated experience managing large Defense Aerospace Government or National Security programs.

Required Skills

• Large-scale Program Management
• Delivery Management
• Portfolio Governance
• Stakeholder Management
• P&L Ownership
• Contract Management
• Risk & Issue Management
• Customer Success Management
• Resource Planning
• Transformation Program Leadership
• Agile and Hybrid Delivery Models
• Vendor & Partner Management
• Defense Industry Compliance
• Security & Risk Governance

Personal Skills
Besides the professional qualifications we respect and place equal importance to the candidates personality which facilitates success in customer environments. Few traits we look for are:

• High analytical skills
• A high degree of initiative flexibility and adaptability
• High customer orientation
• Good team engaging skills
• Quality awareness
• Good verbal and written communication skills
• Transparency and Integrity

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises we expertly steer clients in 59 countries as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills expertise and ideas from our innovation ecosystem. We are deeply committed to being a well-governed environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer