Delivery Director Technology (Insurance & Insurtech)

Were looking for a Delivery Director Technology (Insurance & Insurtech) to join our team in London UK in an office and client site working this role you will lead and oversee large-scale complex transformation programmes or portfolios within the insurance sector. You will hold full accountability for programme outcomes customer satisfaction and AI adoption and collaborate with a Client Partner on commercial performance (including margin) while driving continuous improvement and building high-performing cross-functional delivery teams.

The ideal candidate will balance board-level strategic oversight with insurance domain knowledge and deep technical fluency. You will collaborate with C-suite executives senior stakeholders and engineering teams to translate business vision into scalable and secure insurance technology solutions driving measurable business value.

• Drive end-to-end delivery of complex multi-stream insurance technology programmes from initiation through release ensuring alignment with industry standards and SDLC best practices
• Own overall customer satisfaction for the portfolio measured through CSAT/NPS and client referenceability
• Put client-centricity at the heart of delivery aligning EPAMs work to the customers desired outcomes so that every deliverable demonstrably contributes to customer value
• Drive AI adoption across the delivery organisation embedding AI into ways of working and client solutions to improve efficiency and outcomes
• Lead modernisation initiatives including cloud migration hosting configurations and transformation of legacy insurance platforms into scalable cloud environments across major cloud platforms (Azure AWS or GCP)
• Work with executive stakeholders to align technology execution with business strategy building strong partnerships across clients and internal leadership teams
• Foster a collaborative high-trust culture of accountability and continuous improvement
• Manage programme or portfolio budgets exceeding 10M annually including oversight of commercial strategies P&L and gross-margin performance
• Recruit mentor and develop multi-disciplinary teams covering engineering architecture QA DevOps data and agile delivery
• Identify and mitigate delivery risks while ensuring adherence to security compliance and regulatory requirements including ISO 27001 UK GDPR and insurance-specific regulation (FCA/PRA Consumer Duty Solvency II)
• Embody EPAMs core values (Value the Individual Act as a Team Strive for Excellence Focus on the Customer and Act with Integrity) in how you lead delivery and develop teams

• Bachelors degree (or equivalent professional experience) in Computer Science Software Engineering Information Technology or related discipline
• Extensive experience leading large-scale complex programmes or portfolios (100 FTE multi-year) in a consulting or system integration environment
• Proven expertise in delivering enterprise insurance technology with hands-on experience across one or more core platform types for example core administration (policy/claims) platforms underwriting platforms MGA solutions or broker systems
• Strong background managing programme budgets and P&L/margin in excess of 10M annually
• Comfortable leading a variety of team shapes and delivery models across different commercial constructs (e.g. time-and-materials and fixed-price)
• Capable of bridging technical and business communication fluently for executive reporting
• Proven track record of driving AI-driven approaches to improve delivery efficiency and client outcomes
• Expert in agile delivery at scale (SAFe LeSS hybrid models)
• Strong technology fluency across major cloud platforms (Azure AWS GCP) and modern engineering ecosystems; the stack below is illustrative and equivalent non-Microsoft stacks are equally valid:
• Languages & Frameworks: C# . Core Angular TypeScript JavaScript (or equivalent modern stack e.g. Java/Spring)
• Cloud & Infrastructure: cloud services (e.g. Azure AWS or GCP compute functions storage) infrastructure-as-code (Terraform ARM or equivalent)
• Data & Integration: SQL Server Azure SQL Event Grid Service Bus or equivalent technologies
• Security: OAuth OpenID Connect Azure AD Azure B2C
• Understanding of CI/CD Git and automated QA tools (Selenium SpecFlow Postman)
• Executive-level presence with the ability to influence VP and C-level stakeholders
• Excellent verbal and written English communication skills
• Demonstrated change leadership across distributed teams

• Exposure to the wider UK insurance regulatory and market landscape (FCA/PRA)
• Background in global system integrator environments
• Familiarity with pre-sales solutioning and shaping large-scale deals