Delivery Centre Support Worker | Early Help Service | Rossendale

SalaryPer annum Permanent Full Time 37 hours per week & Part Time 29.6 Pro Rata

Rossendale Fixed term till 31 March 2029 Full Time 37 hours per week Pro Rata

Delivery Centre Support Worker

Early Help Service Education and Childrens Services
Location:Rossendale
Salary:
Grade:4

Do you love helping people feel welcomed supported and confident
Are you organised approachable and passionate about working with families and communities
Join our Family Hub teams across Lancashire and play a key role in creating safe supportive spaces where children young people and families can thrive.

About Us

Lancashire County Council is dedicated to making Lancashire the best place to live work visit and prosper. Our Early Help Service provides vital support to children young people and families helping them to stay safe healthy and achieve their full potential. We deliver services that make a real difference in local communities andwerelooking for passionate individuals to join us.

About You

Organised & Proactive Youllensure our neighbourhood centres run smoothly supporting families and staff with day-to-day operations.
Customer-Focused Youllprovide a warm welcome answer queries and signpost visitors to the right services.
Safety & Standards Youllhelpmaintaina safe clean and welcoming environment ensuring health and safety standards are met.

WhatYoullDo

• Act as the first point of contact for visitors to our neighbourhood centres.
• Support bookings appointments and service user records using IT systems.
• Assistwithmaintaininga safe and clean environment including basic checks and displays.
• Provide information and signposting to families and service users.
• Occasionally support group sessions to ensure smooth delivery andappropriate supervision.

Essential Skills & Experience:

• Strong organisational and communication skills.
• Ability to build positive relationships with service users and colleagues.
• Confidence in using IT systems for bookings and record-keeping.
• Commitment to safeguarding equality and health and safety.
• Flexibility to work outside core hours when needed.

Why Join Us

Inclusivity We welcome applications from all backgrounds and celebrate diversity.
Benefits Generous local government pension flexible working up to 32 days annual leave plus bank holidays and access to discounts through our benefits platform.
Development Wellsupport you with training and opportunities to grow your career.

For further information please contact: Rossendale:

How to Apply

Ifyourepassionate about supporting families and want to play a key role in our Early Help Servicewedlove to hear from you!
Apply now with your CV and a supporting statement explaining whyyourethe perfect fit for this role.

Lancashire County Council reserves the right to close this vacancy early so apply today!

The post you are applying for is covered by theRehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a disclosure. Further information can be found on the Our Recruitment Process tab.

In return Lancashire County Council offers a range of benefits which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early before the closing date if we receive sufficient applications.

Once we receive your application shortlisted candidates will be invited to a brief phone call. This will help us learn more about your experience and suitability for the role and will determine whether you are invited to interview.

Job Description and Person Specification

Please click here to watch video about this role