Delegated Authority Manager

Job Title: Delegated Authority Manager

Reporting to: Head of Delegated Authority

Position Type: Permanent 35 hours per week

Hybrid: 3 days in the office 2 days working from home

Overview:

Why Tokio Marine HCC

Standing still is not an option in the current world of Insurance. TMHCC are one of the worlds leading Specialty Insurers. With deep expertise in our chosen lines of business our unparalleled track record and a solid balance sheet TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit empowering our people and delivering on our commitments are at the core of our customer values and so is a desire to grow and provide creative and innovative solutions to our clients.

Job Purpose:

Manage the oversight of all delegated authority arrangements for Tokio Marine HCC International ensuring compliance with the companys Delegated Authority Framework.

Key Responsibilities:

• Manage and mentor the Delegated Authority team including ongoing and annual performance management reviews.

• Oversee all delegated authority arrangements in line with the Delegated Authority Procedures including approval processes (entity and contract level) and ongoing monitoring of MGAs service companies and TPAs.

• Perform quality assurance checks of the due diligence process and provide developmental feedback to the Delegated Authority team and assurance to the Head of Delegated Authority

• Manage the audit process ensuring timely delivery of the annual audit plan for all delegated authority arrangements.

• Oversee the maintenance of the Customer Relationship Management (CRM) system as the central record for delegated authority arrangements ensuring accuracy completeness and timely updates.

• Drive modernisation and technology improvements throughout the DA process to streamline and make the function scalable to support ongoing business growth.

• Manage and maintain Delegated Authority Procedures and supporting document ensuring they are regularly reviewed updated and aligned with regulatory and Lloyds requirements.

• Manage the delegated authority reporting across multiple committees ensuring timely and accurate information and continuously enhancing reporting capability.

• Work closely with the bordereaux operations team to support compliance monitoring and continued enhancement of risk level data reporting.

• Provide guidance training and subject matter expertise across the business on regulatory and Lloyds requirements relating to delegated authority.

• Build and maintain strong relationships with internal stakeholders and Lloyds to support effective oversight and collaboration.

• Work with the Head of Delegated Authority to deliver the delegated authority elements of the annual Compliance Plan ensuring all agreed actions and projects are completed on time.

• Attend Lloyds and IUA DA forums and market events providing feedback and insights to the team and internal stakeholders.

• Provide co-ordination support for internal audit reviews.

• Undertake ad hoc tasks and projects as required by the Head of Delegated Authority.

Skills and Experience Specification:

Essential:

• Experience working within a senior Delegated Authority role within an insurance company.

• Attention to detail excellent due diligence and investigative skills.

• Strong analytical written and communication skills.

• Excellent organisation and time management skills.

• Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner.

• IT literate with experience of third-party management systems.

• Previous managerial experience.

Preferable:

• Experience within the Lloyds Market.

• Experience with the Lloyds DA systems (Atlas BARS DAM etc.).

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

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