Data Protection Coordinator

Permanent Full Time

The Vacancy

Chime Housing we are committed to providing brilliant homes and services for our residents across Watford and beyond. Following the merger of Watford Community Housing and Thrive Homes we are investing in our data protection capability to make sure our Group is compliant well-governed and trusted by the people we serve.

Introduction to therole

Weare now looking for a Data Protection Coordinator to join us and work alongside our Group Data Protection Officer. This is a hands-on operational role where you will make a real difference by keeping our records in shape supporting residents who make data requests and helping the widerorganisationbuild good data protection habits. Youwontbe making high-level regulatory decisions; insteadyoullbe the engine room that keeps day-to-day compliance running smoothly.

Rolepurpose

To provide reliable operational data protection support to the Group DPO helping Chime Housing deliver consistent compliance across the Group with a particular focus on building capability and embedding good practice across theorganisation.

Whatstherole

Key Accountabilities:

• Handle Data Subject Access Requests (DSARs) frominitialreceipt through to preparing the response pack ready for the Group DPO to review and sign off.

• Maintain all data protection registers - including the Data Asset Register (ROPA) and processor and controller records by keeping themaccurateand up to date.

• Liaise with Data Champions across Chime Housing Group to prompttimelyupdates to the Data Asset Register and support their engagement with data governance.

• Carry out data protection due diligence for standard supplier relationships: obtain assurances review responses and file them alongside contracts and agreements.

• Log data protection incidents and near-misses accurately on the incident log and escalate to the Group DPO for assessment and decision.

• Produce monthly KPI reports on data protection activity drawing on registers and logs to provide clear management information.

• Support scheduled reviews of data protection policies and help draft written procedures for routine compliance processes.

• Provide general administrative and coordination support to the Group DPO as needed.

Whatarewelookingfor

Essential:

• Experience handling Data Subject Access Requests or a clear and demonstrable understanding of the DSAR process under UK GDPR.

• Working knowledge of UK GDPR Data Protection Act 2018 and the Data Use and Access Act (DUAA) 2025 framework.

• Experiencemaintainingcompliance records registers or logs; and an organised methodical approach to doing so.

• Good written communication skills: able to draft clearaccuratedocumentation and correspondence.

• Strong attention to detail and the ability to manage multiple tasks against deadlines.

• Proficiencyin Microsoft Office (Word Excel PowerPoint Outlook).

• A discreet and professional approach to handling sensitive personal information.

Desirable:

• Experience in housing local government or another regulated sector.

• A data protection qualification or certificate (e.g. BCS Foundation Certificate in Data Protection CIPPE or similar).

• Familiarity with supplier due diligence or DPIA processes.

• Experience producing management information or performance reports.

Whoyoullworkwith

• Responsible to:Group Data Protection Officer

• Department:Information and Technology Services

Whatcanweofferyou

• 28 days annual leave (pro rata)

• Employer pension contribution of up to 11%

• Development opportunities

• Comprehensive employee rewards scheme

Howwework

We embrace agile working blending time in our communities shared spaces and remote working. With digital technology at the heart of our approach we empower teams and individuals to work flexibly.

How toapply

If this sounds like your next role click apply nowtell us whyyouvegot what it takes andattacha copy of your current CV.

Closing date:24thJuly 2026
Interviews:to be confirmed

(Please note we reserve the right to close the vacancy early if we receive a large response.)

INDHIGH

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.