Cyber Security Officer (Apprentice)

Cyber SecurityOfficer(Apprentice)

Join a team wherePurposedrives everything we doAmbitionfuels our growthTrustbuilds our foundation andRespectshapes our culture.

Werenot just hiring wereinviting you tobuild the futurewith us. Ifyourecurious driven and ready to leave your mark this is your invitation to make your next move.

Contract:Initially a Fixed term contract for24months to cover the lifetime of the apprenticeship. On successfully passing your apprenticeship qualification we are committed to offering a suitable permanent position.

Working hours:35 hours per week is full an apprentice you will be spending 20% of your time on off-the job learning which includes attending lectures/tutorials with your training provider.

Salary:26936

Location:London Exchange Tower

Reporting to: Information and Cyber Security Lead

By joining our teamyoullenjoy the best of both worlds hybrid working and the collaboration of a great officeenvironment.Ourhybrid policy sees us all working at least four days across a fortnight in the office.As well as extensive opportunities for personal and career development.

About Us:

The Financial Ombudsman Service is an independent not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.

A CyberSecurityOfficerprovides our team with the essential dedicated operational capacity needed to manage day-to-day business-as-usual (BAU) security workloads without compromising our security posture. By assigning routine tasks like vulnerability scanning initialallocatedticket triage to this role weimmediatelyprevent resource fatigue andeliminatecritical backlogs that leave the organization exposed to unpatched risks.

WhatYoullDo:

• Investigations: Help senior cybersecurity analysts dive deep into live investigations conducting root-cause analysis on complex security incidents.

• Vulnerability Monitoring: Help deploy and manage security tools across corporate environments to conduct regular risk assessments and vulnerability scans.

• Alert & Ticket Management: Act as a first responder to escalated security tickets reviewing automated logs and system activities within our monitoring tools.

• Continuous Improvement: Helpmaintainand update security documentation playbooks and standard operating procedures for Security processes and BAU tasks

• Security Awareness: Help execute broader security awareness programs phishing simulations and training updates for employees across the business units

• Technology Evaluation: Research and evaluate emerging security technologies and open-source intelligence (OSINT) tools to continuously improve our defensive stack.

• Threat Horizons: Keep actively abreast of the latest cybersecurity news emerging global threats and zero-day vulnerabilities to proactively adjust our internaldefences.

To be considered for this roleyoullneed to show us thatyouvegot the skills and capabilities.Youllhave to meet the followingminimumcriteria:

MinimumCriteria

• 64 UCAS points from any combination of acceptable Level 3 qualifications including Maths.

• On enrolment onto the apprenticeship (September 2026) you willbe at least 18 years of agenot be in full-timeeducationorreceiving funding for other learning programmes.

• You will need a full UK Right to Work for the duration oftheapprenticeship and have valid and eligible residency status and bearesident in the UK for 3 years before the start of the apprenticeship

Inadditionyour CV will show us:

• Ideally an understanding offundamental networking concepts (TCP/IP DNS) operating systems cloud environments and modern vector landscapes

• Problem solving and natural investigative skill-set situationsyouvebeen in that help toshowcasethese skills.

• Threat Tracking Passion:Demonstrateto usyour genuineconsumption of cybersecurity news outlets vendor advisory channels and industry threat intelligence feeds.

Why Youll Love WorkingWithUs:

We are avaluesled organisation. Our values define our culture influence our decisions and underpin our vision and set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: Work your way hybrid or in-office

• Wellbeing: Health plan gym memberships mental health support

• Growth: We invest in your future with courses mentorship promotions

• Culture: Diverse. Inclusive. Collaborative. Fun.

We also offer an attractive competitive salary and flexible benefits to suit our people.Heresa list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with theoptionto buy extra or sell days

• Generous pension

• Various Family Friendly Policies including enhanced maternity pay carers and dependants leave

• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few

• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others

• Gym membership discounts and a fully equipped on-site gym open 24/7 in Londononly

How to apply

To apply please upload a current CV which includes your qualifications. If you are still studying add your predicted grades. We will bereviewingyour qualifications to ensure you are eligible for the apprenticeship you have applied for.

If you do not hold the required qualifications you will not be eligible for this Apprenticeship