Customs Process Administrator

Customs Support Group (CSG) is Europes leading independent customs services provider. Founded in 1964 we operate in14 European countrieswith100 officesand a team of1700 customs professionals.

We help companies move goods across borders smoothly and compliantly taking the pressure out of customs.

What we do: We support more than60000 clientsand process over20 million declaration lines each year.
From daytoday customs declarations to compliance duty optimization and trade advice we make crossborder trade easier and more predictable.

How we work:We combinelocal customs expertisewithmodern digital toolsto handle large volumes accurately and at speed.
Our technology helps teams work smarter reduces manual effort and improves turnaround markets like the UK this already led to clear productivity gains.

Why it matter:Customs rules are becoming more complex and mistakes are costly. Delays compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant reduce risk and keep their supply chains moving.

At CSG you will be part of a growing international organization that is improving how customs work gets done.

You will:

• Work with experienced customs professionals and technology teams

• Gain exposure to international trade and complex supply chains

• Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry where expertise and good judgement still matter.

International trade doesnt stop and neither do we. As a Customs Process Administrator at our Langford office youll be part of the team that keeps goods moving across borders legally accurately and on time. Youll work directly with client data and commercial shipping documents applying customs duties and procedures through specialist systems making sure every declaration is processed to the highest standard.

This is where a career in customs starts. Youll gain hands-on knowledge of one of Europes most specialist industries supported by people who genuinely know their stuff working on transactions that have real financial and compliance impact for our clients.

• Processing client data and reviewing commercial shipping documents for customs clearance

• Learning and applying customs import formalities using SCDP (Simplified Customs Declaration Process)

• Operating Duty Management computer systems and maintaining accurate stock records

• Assisting with day-to-day management of duty management accounts in line with authorisations and SOPs

• Processing Customs warehouse removals within compliant timeframes

• Liaising with HMRC clients and suppliers on an ongoing basis

• General office administration including filing and record keeping

• Reviewing your own work before processing to ensure consistent accuracy

• Full on-site role based in our Langford office with occasional visits to other CSG offices for training or events

• Core hours Monday to Friday 8:30am to 5pm with a maximum of one early shift (8am to 4pm) or one late shift (11:45am to 7:45pm) per week

• Maximum one weekend per month (Saturday 10am to 1:30pm Sunday 10am to 4pm) with a day off in lieu

• A fast-paced accuracy-driven environment where your attention to detail genuinely matters

• Smart casual dress code

• A supportive knowledgeable team around you from day one

• Minimum 5 GCSEs at grade C/4 or above including English and Maths

• Strong communication and interpersonal skills

• Excellent organisational and multitasking abilities

• Detail-oriented with a genuine commitment to accuracy

• Able to work independently and as part of a team

• Proactive and confident approach to your work

• Previous experience in logistics or customs

• Relevant industry qualifications

• Strong academic record