Customer Solutions Associate
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are looking for a sharp ambitious and curious Customer Solutions Associate to join our team. This isnt a typical support role. It is a high-impact fast-moving launchpad combining frontline client support rapidly evolving satellite & tracking hardware and commercial market intelligence.
If you are looking for a role which will give you exposure to a range of different career paths across the commercial technology and product spaces as well as a role where your work directly contributes to keeping people safe this is it.
Support Mission-Critical Operations: Serve as the first line of contact for clients relying on AtlasNXT powering seamless client onboarding sessions and managing end-to-end hardware logistics (configuration testing dispatch).
Develop & Test Life-Saving Hardware: Get hands-on with state-of-the-art tracking comms and satellite devices. Evaluate new tech build hardware guides and research global suppliers.
Fuel Commercial Growth: Conduct market research to identify new industries track competitor trends support high-stakes client proposals (RFIs/RFPs) and help launch new commercial propositions.
Real Impact: Work with technology that actively protects lives worldwide.
Fast-Track Growth: Gain cross-functional experience across hardware software and strategy to accelerate your career.
Hybrid Flexibility: 12 days per week in the office (central London).
Personal Learning Budget: 400.00 annual Learnerbly budget.
Work from anywhere in the world: Up to 4 weeks per year working abroad using our digital nomad benefit.
Annual Leave: 25 days leave Bank Holidays.
Required Skills:
Who You Are Driven by Purpose: Passionate about technology hardware/IoT security and global safety. Problem Solver: Sharp analytical skills comfortable with data/numeracy and strong research instincts. Great Communicator: Able to build instant rapport with clients operating in high-pressure sectors. Background: Customer-facing experience; degree or strong A-Levels (Maths Computing or STEM subjects preferred).
