Customer Service Executive
Nottingham - UK
Department:
Job Summary
Are you passionate about delivering exceptional customer service and creating positive experiences from the very first interaction
We are recruiting for a crucial Customer Service Advisor position within our Background Checking team based in our Nottingham office.
Reporting into the Customer Service Manager you will be part of an important team within Experian.
You will have experience in delivering excellent customer service skills which you will use to support our clients and customers throughout their onboarding and employment screening journey.
You will support our clients and candidates through inbound telephone calls live chat and email correspondence. Adopting a Right First Time approach to all interactions.
We are offering the chance for you to build a career within the Customer Services sector working within a friendly environment where you will learn new skills and be part of a high-performing team
Qualifications :
- Previous Customer service experience
- Experience with Live chat
Additional Information :
Our uniqueness is that we celebrate yours. Experians people first inclusive and purpose driven culture is multi award-winning; Worlds Best Workplaces 2025 (Fortune Global Top 25) Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more