Customer Service Assistant

Customer Service Assistant

Location: Leeds Bradford Airport

Contract: Permanent part time

Hours: 12 to 26.25 hours per week between 3am and 9pm

Customer Service Advisors have a very exciting role to play in our stores building rapport with our customers providing them with an enjoyable journey sharing your knowledge passion and enthusiasm for our luxurious products.

Your responsibilities will be to:

• Deliver an individualised world class service experience for every customer
• Maximise sales opportunities using world class service skills and knowledge of products and promotions
• Demonstrate positive personal behaviours and a can-do attitude
• Work independently or as part of a team to achieve operational standards across the store

What do you need to be a Customer Service Assistant at World Duty Free

• Passion about working in a team
• Flexibility to adapt to the fast-paced environment
• Good communication skills
• Self-motivation enthusiasm and professionalism

World Duty Free will provide a full induction and comprehensive training to ensure the best start for you and your new role. You will work alongside some fantastic experienced colleagues who will support your learningand encourage your growthand career development.

In addition as a Customer Service Representative your benefits will include:

• Company bonus scheme
• Employee Assistance programme Confidential advice service to support our teams on a range of issues including personal & financial your wellbeing is important to us!
• Discounts on products for our staff family and friends
• Travel discounts
• Free parking

We know to be a great employer we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer our aim is for you to be a part ofour people promise to be treated with respect be engagedin your job to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at application process:

After you have applied we will review your CV. If you are selected we will contact you to arrange a telephone interview however if you are unsuccessful we will always email you to let you know. To ensure you dont miss out on the opportunity please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!

At World Duty Free we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your previous experience doesnt align perfectly with every element in the advert we encourage you to apply anyway. You may be just the right candidate for this or for other roles.

We are proud to be a Disability Confident employer so if you have a disability we can support you with adjustments that need to be made.