Customer Sales Advisor Registrations(Hybrid)

CustomerSalesAdvisorRegistrations

Salary: 25506 per year plusaverageadditionalearnings of7024 per annum
Contract:Permanent full time 37.5 hours per week with a rotating weekly shift pattern
Location:Hybrid from ourNottinghamoffice.

Start: Monday7thofSeptember2026

For consecutive years we have been recognised as a Great place to Work.

Do you thrive in a fast-paced environment and enjoy connecting with people Ifyouremotivated by a supportive but target-based environmentyoullfit right in as a Customer Sales Advisor in theRegistrations department.

We set the bar high - our agents are the best of the best. The role is a fast-paced high-energy environment where resilience adaptability and a customer-first mindset are key to success.

So who are you

Self-Driven- You are motivated by a sales environment where achieving the right customer sales outcomes is key and in line with FCA requirements.

Empathetic and an active listener Understanding customers needs is crucial for recommending suitable products and building trust.

Resilient and adaptable Sales can be high-pressure and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged you stay calm adjust your approach staypositiveand keep learning in a fast-paced environment.

Curious and growth mindset A willingness to learn about new products compliance updates and client perspectives helps to ensure you consistently provide the right customer outcomes.

Clear communicator Explaining products transparently and avoiding jargon or misleading language is a regulatory must.

Independent- You are the right combination of ambitious and innovative whilst able to work autonomously in ahome-based position.

How will you contribute

As aregistrationsadvisoryoullspeak to customers who have recentlypurchasedappliances and are looking to register their manufacturer warranty. Through engaging positive conversationsyoullhelp customers register their appliances while exploring ways to enhance their protection and overall experience.

If you enjoy working towards goals having meaningful conversations and making every interaction count this could be a great fit for you.

Shift Pattern:

Your shift patterns will rotate on a6 weekrota between our core opening hours of 8am and 8pm (Monday-Sunday).

Youllwork 37.5 hours perweekand you will have two 15-minute breaks and a full hour for lunch allowing you to recharge andmaintainyour focus.

Wellprovide all the equipment you need but you must have broadband access.

Training and onboarding:

To help you get thevery beststart with us your first six weeks are carefully structured to support your learning and confidence.

The first4weeks will focus on immersive training after whichyoulltransition intoGradbay whereyoullcontinue developing your skills with ongoing support from your team and leaders.

To fullybenefitfrom the training programme attendance at our Nottingham office ison the following dates:

• Week 1:Monday TuesdayWednesdayand Thursday(7th 10thof September)

• Week 2:Wednesday andThursday (16th-17thof September)

• Week3: Mondayand Tuesday(20th-21stof September)

• Week4:MondayTuesday Wednesday and Thursday(28thSeptember1stof October)

Spending this time in the office allows you to build strong relationships early gain real-time feedback and learn alongside your peers helping you build confidence faster and set you up for long-term success.

Following training duringGradbayyou will work from the office1-2 days a weekwith theremainderof the week spent working fromhomeas part of our hybrid approach. These in-office days are designed to keep you connected supported and continuously developing as part of your team.

Whats Next

At D&G we give you all the tools that you would need to have a fulfilling career. Every system every process and every Partner is brought to life through a series of eLearning Facilitator led sessions Role Reality sessions Call Listening and Call Taking exercises during the training period. This allows you to fully embrace and understand what isto succeed at D&G and to provide our customers with the best outcomes.

Process

• Apply on workday

• 15-minute telephone conversation with one of our Talent Acquisition team

• Complete our online Virtual Assessment

• A Microsoft teams interview and call listening exercise

• Job Offer and employment screening checks

• IT Equipment delivery and set up call in readiness for day one.

The Benefits of joining Domestic and General

Starting salary of25506.

Average Bonus Earnings of7024 per annum earned through a combination of strong sales performance excellent customerserviceand call quality.

Personal and Professional growth is encouraged with Internal Mobility programmes providing networking opportunities and Leadership development programmes.

Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards

We want everyone to have a fair and inclusive experience when applying for a role with us.

If yourequireadjustments oradditionalsupport during the application or interview process please get in touch atand our team will do our best to help.

Please note that we have a thorough referencing process which includes criminal record checks.

This role is only available to applicants based in mainland UK.

Donthesitatesubmityour application and up to date CV or Resume now!