Customer Mid-Weight Designer

About this role

We are looking for a proactive Mid-Weight Designer  to take hands-on ownership of design output across Reachs Customer function.

In this dynamic fast-paced position you will conceptualise and execute high-impact design across E-commerce Brand Marketing and Customer Marketing. You will directly support major initiatives like reader offers subscription products (spanning Yimbly reader offers subscription products like OK! Beauty Box and national and regional newsbrand marketing campaigns). Managing your own project pipeline you will deliver performance-led and brand-focused assets that drive real customer engagement.

• Multi-Channel Design: Produce end-to-end creative across digital channels (paid social display CRM/email) site graphics landing pages and print materials.

• Motion & Dynamic Assets: Design engaging motion graphics short animations and video edits to elevate paid social and performance channels.

• E-commerce & Trading Creative: Lead visual output for e-commerce initiatives building high-converting site graphics promotional banners and product imagery.

• AI-First Innovation: Integrate emerging AI tools and automation into your daily workflow to optimize productivity and scale output.

• Workflow & Collaboration: Work autonomously to manage project timelines while partnering closely with E-commerce Trading leads Brand Managers and CRM teams.

Qualifications :

What you need to succeed

We are seeking a commercially minded self-directed designer with a strong technical foundation and a passion for fast-turnaround creative.

• Proven Experience: Mid-Weight Design experience within an e-commerce retail media or agency environment supported by a strong multi-format portfolio.

• Technical Mastery: High proficiency in Adobe Creative Cloud (Photoshop Illustrator InDesign Premiere Pro/After Effects) and Figma with strong skills in layout typography and print prep.

• Motion Graphics & AI Capabilities: Practical experience creating animated/motion content for digital channels with an eagerness to integrate AI tools into everyday design workflows.

• Autonomy & Efficiency: High level of self-direction to manage project pipelines from brief to delivery without needing constant oversight balancing speed with high quality.

• Commercial Mindset: Strong grasp of conversion principles user engagement cues and how visual design impacts retail trading dynamics.

• Bonus Points: Advanced motion graphics skills CRM/email design experience or a background in packaging artwork are a strong plus.

Additional Information :

How well look after you

We take good care of our people - and that means more than just a pay packet. Whatever your role youll get a range of benefits including:

• 25 days holiday (plus bank holidays) as well as an extra day after youve been with us for three five and 10 years. We also have a scheme to help you buy extra holiday if you want to.
• An extra days paid leave each year to volunteer for a cause close to your community or your heart.
• Big moment day - an extra days paid leave for a moment that matters to you - like getting married moving house or welcoming a new addition to the family (human or furry!)
• Help saving for your retirement - well match your company pension contributions up to 6% and you can contribute through salary sacrifice.
• Supportive and progressive people policies - were proud to have a range of policies to support people in their lives in and outside work including enhanced family leave and policies to promote flexibility inclusion and progression. We believe you shouldnt have to wait to join us to know what to expect from us which is why we share this overview of the policies we have in place to support families and carers. If theres something you want to understand more about just ask - it wont make a difference to your application.
• A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctors appointments.
• Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner and pay for it through salary sacrifice.
• Wellbeing support - including a 24/7 assistance programme for you and your family.
• Financial wellbeing Access Stream our app for managing your finances pay rewards and benefits all in one place
• Access to lots of discounts - including 15% off with Reachs very own online marketplace Yimbly where you can buy everything from homewares to beauty products.
• Interest-free loans - including for season tickets and technology.

If youre excited about this role but dont tick every single box please dont let that stop you from applying.

We know that everyone has their own story to tell and we value potential passion and the perspectives that different backgrounds bring to our work.

Diverse perspectives strengthen our teams and help us better serve our audiences which is why were dedicated to fostering an inclusive workplace where everyone feels welcome and supported. As an equal opportunities employer we encourage applications from people of all backgrounds and experiences.

We are committed to a recruitment process that is fair and welcoming to all without discrimination on the basis of age disability gender identity ethnicity religion or belief sexual orientation or any other protected characteristic.  

Remote Work :

Yes

Employment Type :

Full-time