Customer Manager

JOB TITLE: CUSTOMER MANAGER

Who we are:

Just like our nutrition-boosting shots our company relies on a unique blend of ingredients to really hit the spot.

We are collectively a bunch of people who focus on positive action; we are passionate about our products people and the got big plans for the future to become the UKs favourite and freshest way to kickstart start the day and our people have big ideas for their futures too.

What were looking for

Were looking for a commercially minded and highly organised Customer Manager to manage a key grocery customer and support the day-to-day running of our wider grocery business.

This is a varied hands-on role combining customer management with commercial administration reporting and coordination. Youll use data to understand performance deliver brilliant retail execution and help get more MOJU into more stores.

Responsibilities of the role include:

• Manage a key grocery customer supporting delivery of revenue margin and distribution targets.

• Own key grocery administration including promotions pricing product information and retailer portals.

• Monitor customer performance competitor activity and promotional effectiveness turning data into clear actions.

• Lead forecasting for your customer and work with Operations to address availability wastage and distribution gaps.

• Manage weekly and monthly reporting grocery accruals and core commercial planning processes.

• Build strong customer relationships and support meetings reviews and commercial negotiations.

Who you are

• You have experience in an FMCG sales commercial or customer-focused role ideally within grocery.

• Youre highly organised detail-focused and comfortable balancing account management with administrative responsibilities.

• Youre commercially sharp and confident working with sales EPOS and promotional data.

• You understand the fundamentals of forecasting promotions and customer P&Ls.

• Youre proactive dependable and comfortable taking ownership of multiple deadlines and processes.

• Youre a strong communicator who can build relationships and collaborate across Sales Category Operations and Finance.

Our people

Were all sorts of people from different backgrounds with all kinds of interests and passions and approaches to life. Its that diversity that makes us stronger as a business and makes MOJU greater than the sum of its parts.

Were committed to hiring diversely. We encourage members of underrepresented groups to apply to this role. Once youve applied weve developed a hiring process where candidates are judged on their unique talents and aptitude not their identity. This includes how we rate all candidates against the same criteria.

And remember just because you dont tick all the boxes on the requirements for the role we still want to hear from you if you think you can make a big impact with us.

Our values

• we BLAZE TRAILS

• and TAKE THE SHOT

• by BEING EVERGREEN

• and KEEPING IT REAL

The package

A competitive package is on offer which will include your salary discretionary bonus 28 days holiday flexible working hours a generous pension contribution and paid time out of the office for getting stuck into passion projects or social impact initiatives. We also offer free therapy support from Spill Therapy Classpass membership BHSF healthcare and as much MOJU as you can shake a shot at!

Check out our website and Instagram for more info:

a proud to be a certified BCorp ( and a member of 1% For the Planet ()

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