Customer Assistant Derry, Buncrana Road

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

Earn 13.30 per hour!

Flexible Hours to Fit Your Life! Life is busy so we offer contracts for 10 20 30 or 35 hours per week. On our standard 30-hour contract youll earn 490 per week* (inclusive of unsocial hours). Weekend work is an option! Lets talk about your availability and tailor a shift pattern that fits your needs

As a Customer Assistant you are required to sell alcohol therefore you must be 18 or over to work in our store.

Shift Patterns:

• Morning shift: Starting at 5am or 6am with your team youll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!

• Middle shift: Starting mid-morning or early afternoon youll make sure our stores are spotlessly clean well presented and our products remain fresh all while helping customers with queries on the shop floor and working on tills to minimise till queues

Late shift: From your start time in the afternoon youll make sure our customers experience is top class by serving them with a smile while on the tills restocking missing items and getting the store ready for the next day

What youll do

• Interacting with the customer in a pleasant friendly and helpful manner
• Ensuring stock loss controls are followed in all areas of the store
• Maintaining store and external cleanliness and hygiene standards
• Following freshness and rotation principles
• Ensuring all waste is managed correctly
• Assisting in the stock count process

What youll need

• A can-do attitude and excellent customer service skills
• The willingness to go the extra mile for our customers
• To be responsible and reliable
• To enjoy working in a fast-paced varied environment
• A good team player
• Preferably previous experience in a customer facing role but this is not essential provided you have the right attitude

What youll receive

Through our salary system we ensure pay equality across all positions at Lidl

We offer a competitive and transparent salary system that ensures pay equality across all positions at Lidl

• 13.30 per hour rising to 14.80 per hour after 3 years

• Additional supplements paid depending on the days & hours worked*

• 29 days holidays per annum (pro rata including Bank Holidays)

• Company pension

• Genuine opportunities for career development

• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development

• Mobile and broadband discounts with Vodafone

• Generous discounts available; Circle K Bike to Work

• Maternity Leave top up Marriage Leave Employee Assistance Programme

Year 1

• Basic Rate 13.30

• 16.63 (Unsocial Hours11pm-6am)

• 19.95 (Overtime/Sundays)

Year 2

• Basic Rate 13.40

• 16.75(Unsocial Hours11pm-6am)

• 20.10 (Overtime/Sundays)

Year 3

• Basic Rate 13.90

• 17.38(Unsocial Hours11pm-6am)

• 20.85 (Overtime/Sundays)

Year 4

• Basic Rate 14.80

• 18.50 (Unsocial Hours11pm-6am)

• 22.20 (Overtime/Sundays)

Lidl is an equal opportunities employer. If you have any particular requirements we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender civil status family status sexual orientation age disability race religious belief political opinion or membership of the traveller community.