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Customer Advisor TradePoint

B&Q


Job Location:

Peterborough - UK

Hourly Salary: GBP 9 - 9
Posted: 12 November 2026 (6 hours ago)
Application Deadline: 9 February 2027
Vacancies: 1 Vacancy

Job Summary

Overview

Part time - 20 hours per week - Permanent

Shifts available: Monday - Sunday 7.00am - 9.00pm

9.80 per hour

We believe anyone can improve their home to make life better. Every day we give our millions of customers theideas advice tools and confidence they need to create a home theyll love. Join us as a TradePoint Customer Advisor and youll help deliver a great experience for our TradePoint members by engaging listening & selling the right products & services.


Whats the job

The heart of the Tradepoint counter youll deal with all kinds of trade members every day. Youll take ownership of your TradePoint members & get to know them & their business through great conversations meaning youre in the best position to recommend the right products and services for them.


What we need:

A great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations you know how to build relationships with customers & youve got an eye for a new business opportunities. Youll love helping your trade members get great value for themselves and their clients through promotions and signing up of our trade loyalty scheme. Youll be happy to continuously develop your skills through training and by learning from others. Youre happy to pitch in as part of a team too and flexible enough to work on a rota that includes weekends evenings and bank holidays.


Whats in it for me

As well as a competitive salary our benefits package includes an award-winning pension scheme ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more! We also provide generous breaks to make sure youre refreshed and able to perform at your best. So dependent on the duration of your shift and eligible break entitlement we will pay you for the time you are on your break so put your feet up on us!

As part of a great team youll be supported to grow and encouraged to explore new career directions within the business and the wider group. And because youll be inspiring great things for our customers and the whole business youll do work worth caring about.


The heart of the Tradepoint counter youll deal with all kinds of trade members every day. Youll take ownership of your TradePoint members & get to know them & their business through great conversations meaning youre in the best position to recommend the right products and services for them.


A great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations you know how to build relationships with customers & youve got an eye for a new business opportunities. Youll love helping your trade members get great value for themselves and their clients through promotions and signing up of our trade loyalty scheme. Youll be happy to continuously develop your skills through training and by learning from others. Youre happy to pitch in as part of a team too and flexible enough to work on a rota that includes weekends evenings and bank holidays.



Required Experience:

Unclear Seniority


About Company

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Shop for everything you need to complete your home and garden project. Order online for 15 minute Click+Collect, or free home delivery on orders over £75.

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