Customer Account Manager Northallerton
Job Location:
Northallerton - UK
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Customer Account Manager
Northallerton Full-Time Permanent 26500 DOE Bonus Scheme Funded Professional Qualifications
Were looking for a Customer Account Manager to join our client an established team at their Northallerton head office. This is a varied customer-focused role where youll help new and existing clients with insurance quotations policy enquiries and ongoing support.
This position would suit someone with excellent communication skills strong attention to detail and a genuine desire to provide outstanding customer service. Insurance experience is welcome but not essential as full training will be provided.
The Role
- Prepare and process quotations for personal and commercial insurance products
- Follow up quotations and customer enquiries by phone and email
- Support new and existing clients with policy queries and payments
- Liaise with insurers suppliers and underwriters
- Maintain high standards of customer service and FCA compliance
- Work collaboratively with colleagues to achieve business objectives
About You
- Excellent verbal and written communication skills
- Confident and professional on the telephone
- Strong organisational skills and attention to detail
- Good IT skills and the ability to learn new systems
- Positive proactive and customer-focused approach
- Insurance experience beneficial but not essential
Whats On Offer
- Salary from 26500 depending on experience
- Performance-related bonus scheme (up to 2000 per year)
- Full training and ongoing development
- Funded Foundation Insurance Test (FIT) qualification
- 500 salary increase upon successful completion of FIT
- Opportunity to gain the Certificate in Insurance qualification fully funded by the company
- 25 days holiday plus bank holidays
- Additional holiday entitlement with length of service
- Monday to Friday working only no weekends
This is a fully office-based role in Northallerton so applicants should live within a reasonable commuting distance.
If youre looking for a long-term career with a supportive employer that values customer service teamwork and professional development wed love to hear from you
Required Experience:
Manager
About Company
Unity Resourcing is a Harrogate Recruitment Company who specialises in Marketing, Customer Service, Accountancy, Sales and Account Management, PA and Secretarial, Administration and Sales Support. We connect people looking for a job in the Harrogate and Yorkshire are. Dedicated, knowl ... View more
