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Credit Control Executive Australia

PHMG


Job Location:

Manchester - UK

Yearly Salary: GBP 28000 - 28000
Posted: 2 October 2026 (3 days ago)
Application Deadline: 30 December 2026
Vacancies: 1 Vacancy

Job Summary

Role:Credit Control Executive
Location: Old Trafford Manchester
Hours: 9.30pm - 6.30am 4 nights a week (Sunday to Wednesday night/Monday night to Thursday night)
Salary: 28000 base 33000 OTE

Join PHMG as a Credit Control Executive and become a key part of our Credit Control team delivering a first-class experience to our Australian client base.

Working closely with internal teams youll take ownership of your client portfolio building strong relationships while proactively managing outstanding invoices queries and failed payments. From resolving defaulted direct debits and credit card payments to finding the best possible outcomes for your clients youll play an important role in keeping our accounts running smoothly.

Were looking for someone who is confident commercially minded and motivated by results with a natural ability to communicate effectively and build rapport. Youll be driven by achieving your KPIs but equally focused on providing a professional and positive client experience.

Responsibilities:

  • Providing a first-class experience to our Australian client base
  • Liaising with clients in relation to outstanding invoices/queries
  • Managing any defaulted direct debit/credit card payments
  • Getting the best possible result from your client base whilst aiming to excel against KPIs

Skills knowledge and experience required:

  • Excellent customer service skills
  • Ability to work independently and as part of a team
  • Confident and professional manner
  • Fast thinker and decision maker with excellent attention to detail
  • Strong skills in communication analysis and Microsoft Excel

Benefits

  • Free PureGym membership after 3-months served
  • Cycle to work scheme
  • 23 days annual leave plus bank holidays increasing with length of service
  • Additional half day off for birthday
  • Enhanced maternity paternity and adoption leave
  • Two volunteer days per year for a charity of your choice
  • Smart pension scheme
  • Life insurance and critical illness cover
  • All expenses paid company events in sought after venues
  • Free fruit & breakfast
  • Company sports teams
  • On-site barber and beautician
  • Car valet service
  • Career development directly linked to your performance
  • Fundraising initiatives for our registered charity the PHMG Foundation
  • Dedicated Employee Assistance Programme

About PHMG:

Established in 1998 PHMG has grown from a Manchester-founded creative business into the worlds leading audio branding agency. Today we partner with almost 40000 clients across more than 50 countries including global brands such as Coca-Cola Samsung Adidas and Audi alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do.
From day one we set out to redefine audio branding by harmonising creativity technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services.
In 2025 PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity performance and growth. It strengthens our independence sharpens our long-term focus and ensures success is shared. We are proud recipients of the Kings Award for Enterprise recognised for innovation growth and performance excellence.
Today more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact.
Joining PHMG means becoming part of a people-powered future-focused company that values creativity champions diversity and invests in professional growth. Sound good

INDUKSO

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Required Experience:

Exec


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We’ll help you connect with your customers through the power of sound – wherever, however.

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