Creative Ops Manager, Performance

Launched in 2021 Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan New Jersey Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver Leeds and Dublin.

The Role

In this role youll own the full lifecycle of creative projects from brief to final delivery across a high-volume fast-turnaround marketing calendar. That means always knowing what the team is working on whats coming next and whats realistically achievable. Youll be the person stakeholders trust for a straight answer and the person the creative team trusts to protect their time.

What Youll Do

• Lead end-to-end management of creative projects delivering on time and on brief across the campaign calendar.
• Own brief intake: review incoming requests and ensure every brief arrives complete and ready for action.
• Build and maintain the studio schedule resourcing the team against live and forecast demand.
• Assign work thoughtfully with clear direction deadlines and context.
• Keep project tracking and timelines accurate in Airtable and the rest of the studio toolset so the whole team can rely on them.
• Review deliverables for quality brand consistency and inclusion of legal regulatory and responsible gaming requirements.
• Own the creative relationship with brand marketing media product and social teams.
• Manage approvals across creative leads legal compliance and business stakeholders driving timely sign-off and keeping an auditable record.
• Manage freelance and agency onboarding POs and invoicing alongside the Director Creative Operations.
• Champion AI-assisted production and workflow tools where they add speed without compromising quality or compliance.

What You Bring

• 4 years in creative project management creative operations digital production or marketing operations.
• Ability to build strong relationships with the multiple teams including the creative brand marketing external partners and wider stakeholders.
• Strong understanding of creative workflows and production processes ideally within an in-house studio.
• Proven ability to run a high-volume pipeline across multiple concurrent campaigns.
• Proficiency with Airtable Figma Google Workspace and Slack with a real instinct for process improvement.
• Highly organized and detail-oriented across versions approvals specs and deadlines.
• A calm direct communicator who can hold a line with senior stakeholders while keeping the relationship strong.
• Comfortable presenting process improvements or workflow case studies from past roles.

Bonus Points

• Experience in a regulated industry such as online gaming or sports betting or where compliance and legal review workflows are key.
• Experience implementing process improvements with AI tooling.

Your First 90 Days

Youll map how work currently flows through the studio stand up a single source of truth for whats in flight and deliver our first clear read on capacity.

Depending on the role your interview and onboarding experience may include in-person components such as onsite interviews or Launching into Better: LIVEa multi-day cultural immersion in New York City for full-time non-seasonal hires. These sessions are designed to build connection and bring our culture to life though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

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